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Proactive Garage Door Repair

4.9

About this business

If your garage door is acting up, you need to call Proactive Garage Door Repair. We're your go-to garage door repair service in Brunswick and all of Northeast Ohio. Our team of technicians is ready to help with any problem you might be having with your garage door—from simple repairs to high-tech installations. We are committed to providing our customers with exceptional service, great prices, and high-quality products for all of our garage door repair and maintenance services. Whether you need a simple spring replacem... read more

Location details

2888 Nationwide Parkway #213, Brunswick, OH, 44212, United States

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4.91,506 reviews
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Rob T's profile image
Rob T 
3 weeks ago

Called them late in the day and they picked up right away. They sent a technician out who seemed well qualified to handle the job. Cheap and quick! Thank you, ***! Were so glad we could be there for you right when you needed us. Our team takes pride in being responsive, qualified, and efficient while keeping costs fair. We appreciate your trust and the great feedback!The Proactive Team. 

John H's profile image
John H 
3 weeks ago

Prompt and excellent service, Proactive replaced our broken springs ar our house in *********. Very affordable price and respectful team. Highly recommend them! 

emad w's profile image
emad w 
a month ago

Quick service and very affordable price. Proactive installed 2 new springs and repaired our old opener at no extra charge. Highly recommend Proactive! Thank you so much for the great review, ****! ?? Were happy we could get everything taken care of quickly and keep your opener working without extra cost. Your recommendation means a lot to us, and well be here whenever you need us again!The Proactive Team! 

Deborah C's profile image
Deborah C 
a month ago

Same day service, very good communication, affordable price, fixed our issue in 30 minutes. Highly recommend Proactive Door! Thank you so much for the 5-star review, *******! ?? Were thrilled we could fix your door quickly and provide clear communication at an affordable price. We truly appreciate your recommendation and are always here if you need us again!The Proactive Team 

Jason T's profile image
Jason T 
a month ago

Called Proactive who is listed as being an authorized repair dealer for LiftMaster as I needed to have a broken garage door belt fixed. When they arrived I was first told by the technician that there was no belt available for my unit. There was then a Very aggressive push from the technicians to instead sell us a new motor for $650, told them no just want a new belt. Then this suddenly changed to they did have a belt, they measured, returned the next day. The belt they tried to install was not the right size and while trying... read more

Business response:

I would like to clarify a few points on the response from Proactive. The technicians arrived at 4 pm on a Saturday and were here for about 45 minutes , not on a Saturday evening. They assessed the situation, no work was done and the Proactive website indicates free estimates. The technician said twice that there was a belt in stock that would work and could return Sunday and said the time would be 12 noon to 1 PM. I was surprised when a technician showed up Sunday morning at 9 AM. A different technician came out Sunday and t... read more

J. T.'s profile image
J. T. 
a month ago

Called Proactive who is listed as being an authorized repair dealer for LiftMaster as I needed to have a broken garage door belt fixed. When they arrived I was first told by the technician that there was no belt available for my unit. There was then a Very aggressive push from the technicians to instead sell us a new motor for $650, told them no just want a new belt. Then this suddenly changed to they did have a belt, they measured, returned the next day. The belt they tried to install was not the right size and while trying... read more

Business response:

I would like to clarify a few points on the response from Proactive. The technicians arrived at 4 pm on a Saturday and were here for about 45 minutes , not on a Saturday evening. They assessed the situation, no work was done and the Proactive website indicates free estimates. The technician said twice that there was a belt in stock that would work and could return Sunday and said the time would be 12 noon to 1 PM. I was surprised when a technician showed up Sunday morning at 9 AM. A different technician came out Sunday and t... read more

Tia K's profile image
Tia K 
6 months ago

Great service, we called Proactive and they came sane day *** replaced our springs at our house in ****************. Very affordable price. Thank you for your review! We appreciate your feedback, but we believe you may have meant to leave this for Proactive. If you ever need garage door service in the future, Family Owned Door would be happy to help! 

Tia K's profile image
Tia K 
6 months ago

Great service, we called Proactive and they came sane day *** replaced our springs at our house in ****************. Very affordable price. 

Business response:

Thank you for your review! We appreciate your feedback, but we believe you may have meant to leave this for Proactive. If you ever need garage door service in the future, Family Owned Door would be happy to help! 

Mirielle K's profile image
Mirielle K 
11 months ago

I would recommend Proactive Garage ************ to everyone! They did a great job and prices were very reasonable after shopping around. Thank you Proactive Garage Door for your fast service. 

Business response:

Hi ********,Thank you so much for the fantastic review and for recommending Proactive Door! We're thrilled to hear that you're happy with our service and pricing. It was a pleasure to assist you, and we're always here whenever you need us. Have a wonderful day!Best,The Proactive Door Team 

Frequently asked questions about Proactive Garage Door Repair

How is Proactive Garage Door Repair rated?

Proactive Garage Door Repair has a 4.9 star rating with 1,506 reviews. 

When is Proactive Garage Door Repair open?

Proactive Garage Door Repair is open now. It is open 24/7. 

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