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Specialties: Commercial & Residential-Service-Sales-Installation-We Service Most Makes & Models-Air Duct Cleaning Free Estimates on Equipment-Serving the Greater Grand Rapids Area-Over 22 Years Experience Established in 2003. We are a family owned heating & cooling company that began 2003. We do residential and light commercial heating & cooling work. We serve the greater Grand Rapids area.
4073 Remembrance Rd NW, Grand Rapids, MI, 49534, United States
Get directionsKevin & Jake came on June 17 and were AMAZING! Workmen never show up on time and they arrived TO THE MINUTE. They were so friendly, professional, and efficient. Unlike anyone else I ever had here, they made sure not to leave a mess behind. That is worth gold! They get 10 out of 10 stars!
Business response:
Thanks so much for your kind words, ***** We're so happy to hear our installers provided you with excellent service.
My air conditioner wasn't cooling my house so I called this company and they charge $99 to come out and diagnose the issue. The tech showed up and wasn't able to come up with a definitive answer on what was wrong so he called his boss and then told me the a/c unit was too small for my house and that's why it wasn't working properly. They sent out an estimator a few days later who quoted the SAME SIZE UNIT as the one I currently have, and he verified the sizing on the unit was proper for the size of my house. I've requested P... read more
Business response:
Hello *** After speaking with you, we determined that we did, indeed, drop the ball. We refunded your money and we are truly sorry this happened.
Excellent, affordable, on time service!! Highly recommended! I will use ProTech again! They came out same day The prices were very fair and fixed my central air! John the Tech was nice, professional and explained things really well!! Thank you for excellent service today, 6/4/21! Anne O
Pro-Tech Heating & Cooling has a 4.9 star rating with 1,024 reviews.
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