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Pro Basement Inc.

3.9

About this business

Location details

301 Cuivre Point Dr, Moscow Mills, MO, 63362, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.929 reviews
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Carl K.'s profile image
Carl K. 
6 years ago

My experience regarding a basement remodel was similar to that of the others who filed complaints. Hence, I will spare you the horror stories. I find it interesting that ***** **** has so many excuses and often blames the customer rather than accepting responsibility. Suffice it to say, his record of complaints speaks for itself. I would not recommend doing business with this firm. If you do hold back at least 25% or more until completion and put in a liquidated damages clause if the work exceeds an established date. Fortuna... read more

SHelt's profile image
SHelt 
7 years ago

If you want your basement to be finished on time - pick a different company. We sat with Larry in our kitchen to explain what we would like for our finished basement. A main concern of ours is that the last time we had a basement finished we had a horrible experience with the last company and didn't want to go through that nightmare again. He assured us that he had a professional company and we wouldn't need to worry. Well guess what happened - we had a horrible experience again! We were quoted an 8-10 week job and all start... read more

Matthew B.'s profile image
Matthew B. 
7 years ago

Pro basement put in a sump pump for us last year and gave us a great price and did a real good job 

Carol M.'s profile image
Carol M. 
7 years ago

We use ProBasement for all of our foundation repair needs. They are reliable and very prompt with every service call I submit. The staff is extremely friendly and the pricing is reasonable! 

Business response:

*****, we appreciate your business. We look forward to working with you and your group in the future. Thank you again. 

Emily B.'s profile image
Emily B. 
7 years ago

***** and his team were great to work with. They stayed on-budget, on-schedule and did a great job with our basement! 

Business response:

***** *hank you for letting Pro Basement update your basement Family room. You were a pleasure to work for. We appreciate your business. 

John M.'s profile image
John M. 
7 years ago

Positive !!! The installation went well and the rebuild went well also ........ Waiting for the Spring rains to come to test out the system. Thanks 

Patrick L.'s profile image
Patrick L. 
7 years ago

Egress window install. Good team to work with, very courteous and willing to listen. 

Business response:

******** Thank you for the kind words as it was a pleasure to work with you. We are happy to help if you have future needs in your basement. 

Linda K.'s profile image
Linda K. 
7 years ago

The execution of our basement project was mediocre and the end result is very amateur in appearance. The project took MUCH longer to complete than planned. The drywall and paint work is very poor quality. Our bathroom looks like we hired high school students to build it, with uneven trim, paint on fixtures, overall very sloppy. They used two types of can lights, so the ceiling looks like badly planned DIY project. Our tub/shower has only a shower head, no tub spigot. And, they failed to leave access to shut off water to an o... read more

Renee J.'s profile image
Renee J. 
8 years ago

Larry and the entire team at Pro Basement have been life savers. My mother's basement and bathrooms were in need of LONG overdue repairs..from water damage, plumbing stack pipe deterioration to revamping the laundry area. Larry came in with his team of hard working, skilled, conscientious, knowledgeable craftsmen and breathed new life into an old home. After years of trying to piece together solutions with different contractors, it was a HUGE relief to find one company who did it right. I highly recommend this company!!! 

Business response:

Renee thank you and your Mother for trusting my staff and I with your families home. You know we are always there for you. We appreciate the kind words. Larry Otte owner of Pro Basement 

Frequently asked questions about Pro Basement Inc.

How is Pro Basement Inc. rated?

Pro Basement Inc. has a 3.9 star rating with 29 reviews. 

When is Pro Basement Inc. open?

Pro Basement Inc. is closed now. It will open tomorrow at 8:00 a.m. 

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