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Pro Appliance Inc.
- Appliances & Repair
- Largo, FL
About this business
Location details
619 Highland Ave, Largo, FL, 33770, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm not going to get into any details about this company. What I'm going to say is do not use this company for anything. They are a big scam. American Home Shield uses this company as one of their providers. Do not let American Home Shield assign this provider to your service request.
This company is a big scam. You cannot get in touch with anybody from the company and it sends you to voicemail and does not let you know that you have to press the pound key to send a message. American Home Shield uses this company as a provider. If you use American Home Shield and they assign this provider to you ask for a different provider.
Business response:
<p>We received your work order on 6/14/2023, had you scheduled for a diagnostic appointment on 6/15/2023. We determined that the dryer needed a new door switch, heater, and thermostat. Those parts were ordered through your warranty on 6/16/2023, and on the same day your warranty company notified us that the parts were no longer available and they would be replacing your unit. We attempted to call you on the following Monday 6/19/2023, and left you a voicemail to let you know the dryer was in replacement. Your warranty compan... read more
Not reliable to fix anything. Business practices ethically questionable.
American Home Shield sent them out to fix my dryer, which did briefly solve the problem. While fixing the dryer, the repair representative removed or knocked out the water drain to my washing machine. Consequently, just over 250 sq ft of my kitchen, laundry room and pantry were flooded. Damaged the drywall, baseboard and sunk through to the foundation. After repeatedly calling and leaving messages for over a week (6 full business days), there has been no response as to anything they're going to help, adjust, compensate, fix ... read more
I placed a request for service for a leaking washing machine through my Warranty Company, American Home Shield. A tech came out to inspect the problem; he claimed the problem was fixed however it was not. Our machine kept leaking. Pro appliance sent out a tech for a second time: this time he said he needed parts and made us wait two weeks. When the parts finally came in, we had to call pro appliance and request them to come install the parts ( they did not reach out on their own upon arrival of the parts ) the same techn... read more
I placed a request for service for a leaking washing machine through my Warranty Company, American Home Shield. A tech came out to inspect the problem; he claimed the problem was fixed however it was not. Our machine kept leaking. Pro appliance sent out a tech for a second time: this time he said he needed parts and made us wait two weeks. When the parts finally came in, we had to call pro appliance and request them to come install the parts ( they did not reach out on their own upon arrival of the parts ) the same technicia... read more
Business response:
We operate as a service provider for home warranty's. All of our repairs are subject to the limitations of the customers home warranty provider. All parts are ordered through the home warranty and all repairs have to be authorized through them as well. When parts take a week or more to come in there is nothing we can do about it unfortunately. As far as never picking up the phone or having any contact, our records indicate that we called you on 3/21, 3/22, 4/11, 4/12, and 4/26. Our text messages show correspondence on 3/20, ... read more
After fixing my dishwasher they damaged my cabinet trying to reattach it to cabinet. They only attached the side they didn't damage. Now the dishwasher moves when opening, closing, and loading. They questioned there was actually a problem and the supervisor never called me back. Felt pretty insulted.
Beyond horrible!! Over 30 days to get a tech out and then because they were pissed that I called and complained to the home warranty company——they negated my service by saying “my machine had been broken for an extended amount of time.” I’ve had my warranty for over a year AND I’m a mom of three athletes, having a broken dryer is more than a mi or inconvenience. Y’all are liars and you suck!
I was assigned to this company by American Home Shield and have called 4 x in the last several days with no response. I'm requesting that American Home Shield assign a different repair company to fix my dryer.
Frequently asked questions about Pro Appliance Inc.
How is Pro Appliance Inc. rated?
Pro Appliance Inc. has a 2.1 star rating with 126 reviews.
When is Pro Appliance Inc. open?
Pro Appliance Inc. is open now. It will close at 5:00 p.m.
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