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Pro Appliance Inc.
- Appliances & Repair
- Largo, FL
About this business
Location details
619 Highland Ave, Largo, FL, 33770, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a Pro Appliance tech come to our home a month ago to repair 3 appliances. The tech repaired 2 of 3 appliances and did not attempt to the third which was the dryer. The tech stated that the dryer needed to be removed from the top of the washer and that the dryer vent needed to be cleaned. This would have been done expeditiously if he had stated that upon arrival or if we had been prepped prior to his arrival. The dryer vent was clean at the time of the visit. The tech never assessed whether the dryer vent was actually ... read more
Can i give negative stars?? These guys Suck!! Just read the reviews and realize everyone thinks they stink! We had to use them with our Home warranty, they did the video call and then we waited and waited.......3 weeks and no reply, nothing....... We contacted our home warranty company they said that our problem was determined to be not covered as we had "storm" damage?? Every single electrical appliance in our house works!! They determined on a video call, (never came to see the item) that we had storm damage to our cooktop... read more
Need to be able to give zero stars, first you require a video call to confirm it the washing machine doesnt work and ordered parts from that July 22nd and the tech gave a window for August 7 between 2-5. Tech arrived around 3pm and stated since washing machine wasnt in place he couldn't work on it. I said give me 5 mins Ill swap it out, he said nope Im leaving my boss told me not to bother with it.I couldnt wake weeks for a repair so I borrowed a friends machine. Poor poor customer service. **** **** ******** **** ******
Run from Pro appliance company in Largo ! The technicians from this company can’t fix a door knob after the video conference/diagnosis still didn’t fix the problem waited 3 1/2 weeks lost hundreds of dollars and food company doesn’t back up their work. Terrible terrible terrible run as fast as you can!
AHS assigned this company to repair our refrigerator. They ordered and received the part, yet they have been completely non-responsive! I have called 10+ times and every call goes into VM. I have left multiple messages, and AHS has attempted to reach them as well with no response. I'm sure things are busy and there is probably a backlog, but they should at least get back to customers with timely updates. Very frustrating:-(
Horrible company Horrible - no customer service. You have to go through a video call to diagnose and they will reject if you do not have a specific model number waste of time. The technicians do not know anything in fact break the appliances more. This will leave the application broken and you will have to put in another ticket and start the process all over again. WORST EXPERIENCE AND COMPANY. If I can post a negative star I would.
No surprise, after reading these reviews, but ProAppliance has twice required a Screen Video meeting to look at the freezer that was frosting up inside, and twice sent a technician to "Fix" the issue. Both times they refused to replace the door seal and made us leave the unit unplugged for 24-hours, doors open and unit completely thawed. Then, close the doors, replug and leave unopened for another 24-hours. So, 48 hours without the use of the refrigerator and this was somehow going to fix the issue. Twice we tried this t... read more
No surprise, after reading these reviews, but ProAppliance has twice required a Screen Video meeting to look at the freezer that was frosting up inside, and twice sent a technician to "Fix" the issue. Both times they refused to replace the door seal and made us leave the unit unplugged for 24-hours, doors open and unit completely thawed. Then, close the doors, replug and leave unopened for another 24-hours. So, 48 hours without the use of the refrigerator and this was somehow going to fix the issue. Twice we tried this tacti... read more
Business response:
<p>The video diagnostic program is run through your warranty company, and is part of both your contract with them and their contract with us, we are obligated to abide by it. As for the door seal, it was in good condition on both of the home visits of 6/09 and 7/11. Per your warranty we cannot replace it if it is in good condition and can be resealed. When a freezer has ice build up on the inside, it has to be manually defrosted, there is no other way to get the ice out, other than to thaw it. We understand that you feel lik... read more
This company never answers their phone calls neither calls you back. Also if you can reach them they come say it's fixed and it breaks in 1 hour and hassle again to be able to reach them for a few weeks. If american home shield assigns these people to you don't accept it!
Frequently asked questions about Pro Appliance Inc.
How is Pro Appliance Inc. rated?
Pro Appliance Inc. has a 2.1 star rating with 126 reviews.
When is Pro Appliance Inc. open?
Pro Appliance Inc. is closed now. It will open at 8:00 a.m.
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