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Princess Auto
- Hardware Stores
- Victoria, BC
About this business
Princess Auto is a private, Canadian-owned company employing over 3,400 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through 51 stores coast-to-coast, a National Call Centre, and our online store. We serve the tradespeople, farmers, inventors and industrial workers that keep our country going. We aim to provide the tools and equipment you need at an exceptional value, and offer an unrivalled experience backed by our Royal Service P... read more
Location details
1037 Langford Pkwy, Victoria, BC V9B 0A5, Canada, Victoria, BC, V9B 0A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Grown up boys fun store. If you need it, they got it!
Absolute gong show. Brought a tool in for a simple warranty exchange, customer service refunded it without asking, then the cashier told me I couldn’t do a proper swap because of their own screw-up. Ended up paying more just to get out of there. Nobody knows what they’re doing, zero communication, and every visit feels like babysitting the staff through their own policies. Do better.
The selection is good but the service is lacking. I spent 20 mins in line watching one cashier attempt to help a very long line, after calling for help numerous times we all just continued to wait. Not very impressive
I came in to buy headlights for my car. The service was amazing. A specific employee, Ian, went over and above to ensure I was making the correct purchase. I would definitely come back.
Called to ask for a part, when asked they simply said no and hung up, I'm all for efficiency but would at least like to know if they were ordering more or if the part was discontinued.
Frequently asked questions about Princess Auto
How is Princess Auto rated?
Princess Auto has a 4.3 star rating with 523 reviews.
When is Princess Auto open?
Princess Auto is open now. It will close at 7:00 p.m.
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