Primerica

RXXK X 

on BBB

3 years ago

Scam and only want you for recruiting more people to scan at all about getting your personal info and credit card banking information two thumbs down 

Robert S 

on BBB

3 years ago

I have been with this company for years but never had a need to contact them. Then recently I decided I wanted to change some coverages. It is like dealing with a company still in the 1980s. Very hard to contact and get information from. I guess at my age I am stuck with them or I would go somewhere else. 

Danica H. 

on BBB

3 years ago

This business is a total scam and unprofessional, I stay in Cleveland ohio there is a woman name tanesha A** who had gotten me in I paid her 75.00 to join she used her credit card because I only had cash so she came to my home picked up my cash, since it was so unprofessional of her to help me start I didn't want to be apart of it anymore so I changed my mind she told me I would have to fill out a form but I couldn't because she used her card so I was scammed out of money. 

Tori A 

on BBB

3 years ago

I was referred to Primerica by a co worker. I joined. Everything seemed fine until I lost my job. I called to cancel automatic withdrawals from my account and spoke with my Primerica representative. He said he will take care of it. Two months later money is still being taken from.my account sometimes even overdrawn my account. I do not recommend this sham of a business. My patience is up with them. I want all my money back!!! And please stop withdrawing from.my account 

James P 

on BBB

3 years ago

I purchased a term policy over 25 years ago. I always paid my premium on time and kept it because I thought they were a reputable company. When I turned 62 they doubled my premium and lowered my coverage. Then when I hit 65 they quadrupled my premium. I was forced to drop them, because my budget could not afford the increase, So now I am old and uncovered. Nice way to treat a long term customer. 

Alain B 

on BBB

3 years ago

So grateful to have sat with an agent from this company. A coworker referred me over to take a look at my finances to see if they can improve upon them. I had been paying into a whole life policy for years thinking it was the right way to protect my family. My agent was able to break the policy down for me and educate me on a better way. It's pretty sad what these insurance companies are doing. I'm glad to see a company can take the time to expose them. Highly recommend you to move forward. Great experience overall. 

Rita H 

on BBB

4 years ago

I have the legal program with primamrica and it has no benefits for me.. you call to ask a lawyer questions ,and someone calls you back days later at 9pm. Not sure if she was a lawyer, but still wasn't no help.. you can actually google your own information yourself... I also called to see if they can recommend an attorney in another state.. its a 3 day process.... waste of my money and the rep that recommended the service has really little knowledge of it.... Now i'm sitting on hold for over 20 minutes and 5 phone calls lat... read more

Candice C 

on BBB

4 years ago

Excellent customer service. Increasing benefit rider is a wonderful feature for families that need benefits to increase gradually on the life insurance. People who don't listen to the agent when they explain this benefit are the ones to complain about it going up. Speak to your agent to understand what you have. They make it clear and help you get to financial independence. 

Jacky Lopez 

on BBB

4 years ago

Lies about steady price for life on the cost of life insurance. Also, negligence to follow up in a request to cancel policy by Carlos **** ******.