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Prime Steak House
- Steakhouses
- Syracuse, NY
About this business
Location details
101 E Water St, Syracuse, NY, 13202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedLiterally the best steak I’ve ever had. The pork belly was melt in your mouth delicious. Would do it again in a heartbeat!!
Business response:
Darlene/Charles, please feel free to give us a call (315-299-8047) if you have a legitimate complaint. We strive to provide an excellent dining experience for all of our customers, and we take all feedback seriously. With that said, we are aware that both profiles referenced above are fake; your profile photos are taken from popular websites and government organizations. Impersonating a Military Veteran -- as you've done with U.S. soldier Pfc. Janelle Zalkovsky's photo -- is particularly distasteful.
Business response:
Todd, we're very sorry about your and your wife's experience last night. We never want to disappoint our customers... and especially not on a special occasion like a birthday! As you probably noticed, the restaurant was extremely busy last night. We happened to be under-staffed and we fell a bit behind at times. This isn't an excuse, but simply the reality of the situation. We fully understand your frustration and hope that you will give us another try down the road.
Fantastic experience and service!
Frequently asked questions about Prime Steak House
How is Prime Steak House rated?
Prime Steak House has a 4 star rating with 646 reviews.
When is Prime Steak House open?
Prime Steak House is open now. It will close at 6:00 p.m.
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