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Prime Residential Property Management
- Real Estate
- Point Cook, VIC
About this business
Prime Residential Property Management is an innovative agency who is changing the way landlords and tenants look at the traditional real estate agency. We are not run by a sales agent director like most estate agents, we are run by a passionate and dedicated property manager, Melissa Hickson. Melissa has been in the industry for close to 15 years and can see an area in the market for real estate agents who genuinely care about their clients and love their job. This is how Prime Residential Property Management was founded. Me... read more
Location details
Centre, 10 Lawler St, Point Cook, VIC, 3030, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give zero stars, I would. We had a great experience with Melissa in the past, but unfortunately, since Sophie Pearson took over as our property manager, the service has drastically declined. Sophie has been extremely unprofessional, irresponsible, and dismissive — treating us as if we were uneducated and unaware of our rights. After vacating the property, she initially tried to withhold our bond using baseless excuses. It was only after I made it clear that I would be taking legal action that the bond was finally ... read more
Been great to deal with, Melissa and the team made purchasing from interstate really easy and took care of everything.
I have never dealt with a more unresponsive real estate agency. Maintenance issues take months — yes over 3 months — to be resolved. Repeated emails and phone calls are either ignored or met with the same "We’ll follow up." Spoiler: they don’t. It’s appalling how Sophie happens have no update even when you call her 2 weeks later for a follow up. Melissa was outright rude the one time we spoke to her and the rest of the team seems clueless. Despite a long list of unresolved maintenance issues, they have the nerve to schedule ... read more
Terrible customerservice the realestate agent we got was rude impatient and was only nice when she wanted us to pay up within 24hours il never rent from this realestate
The staff at Prime Residential Property Management are top-notch! I spent two years in a property they managed & can honestly say it's been the best rental experience to date. I mainly dealt with Sophie, and she was always available to answer calls & questions. You'll be a lucky tenant to be able to live in a property managed by the PR Team. Thank you Ladies, it's been a pleasure 🙏
Frequently asked questions about Prime Residential Property Management
How is Prime Residential Property Management rated?
Prime Residential Property Management has a 4.5 star rating with 217 reviews.
When is Prime Residential Property Management open?
Prime Residential Property Management is closed now. It will open at 9:00 a.m.
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