Prime Neurocare's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Prime Neurocare

4.7

About this business

Location details

6124 W Parker Rd, Plano, TX, 75093, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.7285 reviews
Select a rating
Allison Legare's profile image
Allison Legare 
3 weeks ago

Terrible experience just trying to schedule an appointment. Over 2 weeks spent just trying to get someone to schedule me. It should not be this hard to just schedule an appointment. I liked the doctor when I have gone otherwise. 

Hunter C's profile image
Hunter C 
a month ago

Dr. Zhao and her medical assistant are some of the worst medical professionals I or my Fiance have ever had the displeasure of dealing with and heres why. My fiance went in monday 4/13 to get a new medication for her chronic migraines. She was given and injection of a medicine she had not gotten before and received 0 warning or word of what kinds of side effects she may feel. She goes home and take a nap before going to work later that day when she wake up she immediately feels like she has the flu and as she is driving to w... read more

Michelle Van Parys's profile image
Michelle Van Parys 
4 months ago

My 5 star review is for Seneca the medical assistant. She had tremendous compassion towards me, her kindness during a difficult day was a gift. She didn’t even ask what was wrong but saw the need for compassion, holding my arm as I walked out the office and giving a hug. Thank you 

Alberto Ramirez's profile image
Alberto Ramirez 
6 months ago

I have called multiple times to get an appointment and I'm always sent to to voicemail. Can never get ahold of any staff. And when they "call me" to schedule something it's always a robot that tells me to call them. And the loop repeats. No way to run a business much less a dr. Office. 

Ava Marchetti's profile image
Ava Marchetti 
7 months ago

I was referred to this practice by my primary care physician for neurological care, but my experience just trying to schedule my first appointment was so horrible it made me decide to look elsewhere. Despite multiple calls and messages to schedule an appointment, the office staff never responded. Meanwhile, I received numerous automated messages, which felt disorganized and unprofessional. After reading other reviews, I’m concerned about this practice’s reputation and reliability, especially for something as critical as neur... read more

Frequently asked questions about Prime Neurocare

How is Prime Neurocare rated?

Prime Neurocare has a 4.7 star rating with 285 reviews. 

When is Prime Neurocare open?

Prime Neurocare is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com