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Primacare Medical Center
- Healthcare
- Frisco, TX
About this business
Location details
7227 Preston Rd, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI've been to NextCare at William Cannon three times in the past few years and each time they have provided excellent care. The staff and medical professionals are courteous, knowledgeable, and thorough. I highly recommend them for issues when you can't get in to see your PCP and it is not an emergency.
Business response:
We thank you for recommending NextCare in William Cannon. The team is excited to know they provided the services you needed and you found the team to be courteous and knowledgeable. We appreciate your kind review.
Tried to get a COVID test here but can’t get anyone to answer the phone. I was looking in the window while I called and they just stared at me.
My husband and I went for COVID testing. The sign says to call the number for COVID to get help, no one is answering the phone! We called 4 times. There is only 1 receptionist. Do not recommend.
Business response:
Hi Jamie, I am sorry to hear about your negative experience at our clinic. We are aware that one of our team members has spoken with you to discuss your concerns. We strive to provide excellent service to all of our patients. During these unprecedented times we are facing new challenges and are working tirelessly on solutions. If you wish to discuss this matter further I encourage you to reach out to our patient liaison at wecare@nextcare.com Sincerely, Britney C. Clinic Manager
Came here for curbside testing for COVID-19 for my daughter who was coughing, had a temperature with our home thermometer, chest pain with breathing, and body aches. was told she didn't meet criteria for curbside so "come on inside!" Two hours after our made ahead of time appointment, she finally got the test, but no one ever checked her temperature; no one sanitized the door handles or frequently touched area in the waiting room, seats were not situated for social distancing. Apparently this place hasn't heard of CDC Guidel... read more
Business response:
Hi Karin, I am sorry to hear about your negative experience at our clinic. We strive to provide excellent service to all of our patients. A variety of circumstances such as inclement weather, clinic utilization, staff availability and ultimately our Provider’s discretion will determine whether or not your visit is completed Curbside or in the clinic. Our WAHOO(wait at home or office) service is not an appointment. This is your estimated time. Delays may arise if Access Medical Centers is unexpectedly busy. Our online check i... read more
RecommendedMy son had a Go Kart injury while vacationing. We took him to Urgent Care and they were extremely friendly and the doctor was thorough. Top notch, high quality care. Fast and knowledgeable. We highly recommend.
Made an appointment and asked for curbside. They said that since we didn’t have symptoms we couldn’t get curbside. Waited 2 hours for a coronavirus test when I specifically made an appointment so we wouldn’t have to wait. While we waited I learned people in the waiting room had previously tested positive for coronavirus further exposing myself and my child.
RecommendedFirst Time Visit! Awesome! Walked in was greeted with a Smile! Filled the proper papers out and had a seat! Clean, Very Clean! My name was called and was taken to a room and spoke with the young lady that took my vital signs! Of course I talk to much but our visit was very cheerful! Thank you! Treated with Respect and that always helps for sure! Then The Dr. came in and from there as I said I visit(talk a lot) she was so great! Very Concerned and Professional! I can truly say I enjoyed my visit and being use to the VA system... read more
We did the online check-in almost 24 hours in advance for Covid-19 swab and antibody testing. We are healthcare workers and want to know how we stand as far as possible asymptomatic infection and/or history of infection. We arrived at the designated time only to be told they weren't doing Covid tests that day due to "Provider Preference". This is unacceptable. If you cannot perform a service you advertise, then either don't advertise it or have a provider on staff who is willing to do so. I was referred to other Access clini... read more
RecommendedCame for Covid 19 antibody test. Very well organized and had us in that day.
Frequently asked questions about Primacare Medical Center
How is Primacare Medical Center rated?
Primacare Medical Center has a 4.4 star rating with 131 reviews.
When is Primacare Medical Center open?
Primacare Medical Center is open now. It will close at 6:00 p.m.
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