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8801 North Second Street, Suite #1, Machesney Park, IL, 61115, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Initial cleanings were great, when I left a cash tip. After I started placing the tip on the invoice the service went downhill quick. My previous 2 cleanings will be the last. This last time, I specifically stated I was having a photographer over to take pictures of my house for selling my home. I even stated I would be willing to leave cards or flyers to help promote the business as long ad they did a good job. When I texted my concerns (with pics) since there were multiple spots not cleaned, I'm told they would come back o... read more
Business response:
Hi Chris. We would like to extend to you our most sincere apologies regarding the recent issues with your home cleaning. We have a high standard of quality for making sure our cleanings are done correctly each time. If things do not turn out right the first time, our policy is to offer our clients to send our crew back out to make things right, until our customer is completely happy. Unfortunately, on this case we were not given the chance to do that. Tips are not required and I can assure you it has not played a role on our... read more
all organic cleaning products does an awesome job I would recommend him to anybody
Louie and his team at Premier Homes Cleaning did a marvelous job with our house, cleaning our air ducts, vacuuming our walls and shampooing our carpets. I had been having sinus and wheezing problems and hoped this deep clean would help. And it did! Our house smells amazing and there is no more dust! I would highly recommend Premier Hones Cleaning.
I used Premier twice once for a "one-time" clean and once for a "move-out' clean. Five stars on both cleanings. We have hard-wood floors throughout the home and they were beautiful! I have used cleaners in the past and the floors were always disappointing. Even though we moved out of state and would be the last time we could use them the home was perfect. Thanks Katty and Louis and I mean it.
5 stars all around! From the initial inquiry, the estimate process all the way through the cleaning itself, everything was top notch. Katty & Louis have built a company focused on customer service, flexibility, attention to detail, health i.e. they use all natural products (their own line!) and a perfectly reasonable pricing model. We have used other cleaning services; they were good. They do not even compare to Premier Homes. This company is the gold standard, as far as I'm concerned. I had some stellar recommendations from... read more
We have hired several cleaning services come in to our business that either were not reliable or didn't do very good work. Premier Homes cleaning changed that. They show up on time and do great work. I would give them ten stars if I could. Owner of World Class Motor, Pat Phelps
We hired Premier Cleaning to do a deep clean and we were amazed and very pleased at the level of detail the cleaners had when they came to the house. We have since hired then to clean bi-weekly and it is a great feeling to have reliable, cheerful workers. The women have a pleasant, professional demeanor.
I hired Premier to do a "deep clean" at my home in Roscoe yesterday. When I was inspecting the work after I got home from work, my 6 year-old daughter ran out of the kitchen yelling "Mommy, they cleaned my kitchen!" and I said yes, honey, that's what they were supposed to do. She said, "no they cleaned MY kitchen." Sure enough, when I followed her, she pointed out that they had scrubbed and organized the tiny pots and pans in the little kitchen play set that she has set up in the corner of our kitchen. That level of care and... read more
Premier Homes Cleaning Services has a 5 star rating with 22 reviews.
Premier Homes Cleaning Services is closed now. It will open on Monday at 8:00 a.m.
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