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Premier Hardwood Floors & Contracting
- Arts & Entertainment
- Woodstock, MD
About this business
Premier Hardwood Floors & Contracting Company, LLC is located in Woodstock, Maryland and has been servicing all of Woodstock and the surrounding areas for many years. We specialize in Wood Floor Refinishing, Wood Floor Repairs, Ceramic Tile Installation, Kitchen Remodeling, Bathroom Remodeling, Patio Installation, Concrete Contractor, Residential Painting, and Granite Countertops. Here at Premier Hardwood Floors & Contracting Company, LLC our mission is to always provide quality service at an affordable price. The success of... read more
Location details
10623 Hillingdon Rd, Woodstock, MD, 21163, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
Awesome!
Not really! It was an exceptional perfect and I will do it again!
Quality, professional and on time.
The team was prompt and professional. There was one issue with a door not being replaced correctly. No issues; team came back out and fixed the problem immediately. Love the look of my refinished floors; previously covered with carpet and splattered with paint underneath. Work is beautiful!
The first day crew was late, did not speak English - no judgments there, but it made it difficult for us to communicate the job expectations and details. In fact they never arrived at the time promised which was a big problem for us to go back and forth from work awaiting there arrival. We were told arrival would be 8:30 - 9 AM; they never arrived before and 10 which made the work go until 9 PM some nights.The repair work was so bad they had to come back and redo the repair work and at the last minute cancelled that repair a... read more
Great company when they are trying to get your business. Tim and Christina came out to do an estimate for the job. The job was invoiced and a date was set to do the job. I faxed over my signed invoice to ok the on job on or around Oct. 5th. Did not hear from Christina until Oct. 8th around 7:00 am. Rushed over the colors I wanted to use for the floors with the down payment. Within two hours the contractor were here to do the job. Contractors wanted to charge me more money because there were a lot of nails in the floor. I ref... read more
Business response:
When my crew finished the project, since we used 2 different stain colors to best match Tracey's floors on her 1st floor, my guys installed 2 pieces of shoe molding at the top of the stairs that were the wrong color. We also missed a piece of shoe molding behind a radiator in one bedroom. I did a final walkthru with Tracey and learned of these punchout items. Christina who manages our project scheduling, tried many times unsuccessfully to reach Tracey by email and phone to reschedule the punchout work. Once we reached h... read more
I don't know how to rate this company because they really didn't do any of the service work. They farmed out our job to another company so basically I paid Premier Hardwood for finding someone else to do the job. I was very disappointed in this. However, Tim was very informative when he came to do the installation and Cris worked with me on pricing and payments. Beware this company may not do the work. Had I known this I probably could have saved hundreds by going directly to the company/contractor who actually did the work.
Business response:
We appreciate your feedback and wanted to address your comments. As you know, Premier Hardwood Floors and Contracting has an excellent reputation for customer service. The owner, Tim is deeply involved in every project. He has been for many years. We have tested numerous approaches to delivering high quality work. As such, our work force is comprised of a combination of employees and highly trained and well screened contractors. We respond to the peaks and valleys of customer demand using this staffing model. Tim may not hav... read more
Handled everything without drama. Hit deadlines and performed work beautifully.
I am very pleased with the work done. These are the original 1955 floors and they now look amazing! All the spots are gone - they look new. The guys even got into the nooks and crannies of the closets and made it all look great. I was able to stay in the house in the basement and back porch during the work. The smell of the oil-based sealer was a bit overpowering the first few hours but that's when I retreated to the porch!
Frequently asked questions about Premier Hardwood Floors & Contracting
How is Premier Hardwood Floors & Contracting rated?
Premier Hardwood Floors & Contracting has a 4.4 star rating with 139 reviews.
When is Premier Hardwood Floors & Contracting open?
Premier Hardwood Floors & Contracting is open now. It will close at 7:00 p.m.
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