This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Preferred Homecare
- Home Health Care
- Colorado Springs, CO
About this business
Location details
4250 Buckingham Dr #500, Colorado Springs, CO, 80907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The local location is just fine, but the call center is trash. The employees are awful, rude, condescending, and downright disrespectful. Be ready to wait an hour on hold to order supplies, then get hung up on, wait another hour, and then be spoken to completely inappropriately. Then after 2 hours of holding, be told that you’re 2 weeks shy of being able to reorder even if you’re paying out of pocket. Then they suggest to purchase online out of pocket, then what am I calling you for??? Over it, time before last, I had to cal... read more
Seriously the worst. Our baby has been on oxygen for 8 months and every thing we do is a hassle. From overnight trials and the results never making it to the doctor to people bringing us adult nasal cannula for an infant. Wait on hold forever. Sometimes get hung up on. I get health care is a mess right now but come on. The only great thing we have experienced there is a very caring and nice lady who unfortunately works in the Denver location but she always goes above and beyond for us.
If I could give negative stars I would. My daughter got put on oxygen. Dr ordered test to get her off oxygen. 2 weeks later we had to go to the office to get the test to get her off. Then when we turned it in they didn't give the results to the doctor. Then 2 weeks later had to have the doctor get the results from then. They they were supposed to come get the oxygen. They never did so we took it to them. They charged us for the oxygen all this time. Even they she was not on it. Worst company ever. Good luck actually calling ... read more
Terrible customer service. Next to impossible to get anyone on the phone. Didn’t show up three times in a row when they said they would to deliver/pick up. Have been billing us and our insurance for three months now even though we stopped using it in Oct.
Menu purgatory. Impossible to reach a human. Menu after menu and then endless hold times. Would give zero stars if I could.
Frequently asked questions about Preferred Homecare
How is Preferred Homecare rated?
Preferred Homecare has a 1.7 star rating with 34 reviews.
When is Preferred Homecare open?
Preferred Homecare is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com