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3705 Market St NE, Salem, OR, 97301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I got emails from this dealer and try to call the dealer but their phone system was down that day because they have new construction on their property. To me, that was a red flag because a huge dealership like this should have a dependable phone system. The person I spoke with was very nice but stated that the dealership could not offer me a car payment of less than $350 per month and This was after I told the salesperson that I would want to finance a vehicle. They never asked me what kind of down payment I was going to use... read more
Car was showing still available but was told it was sold earlier that day. Turns out it was sent down the road. Employees should communicate better with leadership.
Business response:
Thank you for your feedback. I understand your frustration, and I appreciate you bringing this to our attention. Effective communication is crucial at Sands Kia, and we are continuously working to improve our processes. If you have any further concerns or need assistance, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344
Great
Dealer refuses to give pricing over the phone. Plays the discount game on the listing that 99% of people do not qualify for. Doesn’t seem to be transparent at all.
This dealer helped me out it was one gentleman that was really good if I could remember his name but yeah you spoke with an accent anyway the vehicle they told me it couldn't be financed you know I didn't really try for a loan on it but I wouldn't mind having a truck But they were good I know I wish I couldn't get financing for the truck unless I tried for A If it is still for sale give me a call thank you
Business response:
John, we're glad to hear you had a positive experience with our team at Capital City Kia. If you're still interested in the truck or have any questions, feel free to reach out - we'd love the opportunity to earn your full five-star rating!
Booked a reservation and the car was sold
Business response:
Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (317) 251-1441 so we can make your experience a positive one.
Dealer contacted. Not certain what Iâm doing yet.
Car guru pricing was a couple thousand less than advertised on their website just to get you in the door.
Fantastic dealership with fantastic people! Highly recommend!!!
Business response:
Thanks for the kind words for our Kia of Murfreesboro team. It was our pleasure to assist you!
Power Kia has a 4.9 star rating with 1,101 reviews.
Power Kia is open now. It will close at 8:00 p.m.
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