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Poulin Design Center

4.2

About this business

The Poulin Design Center has been locally owned and trusted in New Mexico since 1982. Poulin encompasses 4 Nationwide Brands including 5 Day Kitchens, Re-Bath, Floor Coverings International and Poulin Solar Pro. Everything you need to remodel, all in one great place! Discover the new way to remodel without being torn up for months—with our unique system of design, product selection, and installation. WITH POULIN YOU GET: ✔Use of our Design Center- select products all in one great place! ✔Professional Designer ✔Measure ... read more

Location details

8600 Pan American Fwy NE, Albuquerque, NM, 87113, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.2223 reviews
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celeste505's profile image
celeste505 
9 years ago

Randy was very professional and helpful in giving us a visual of how our remodel would look and what would fit in our kitchen. He showed us all that Poulin can do and we were pleased with the quality of work we saw in previous jobs. 

Business response:

Thanks so much for considering us Celeste! We really appreciate the feedback. We will be sure to let Randy know. Let us know if there is anything else we can do to help make the process easier in the meantime! 

bariconover's profile image
bariconover 
9 years ago

I felt I was led to believe that this company had professional workers in the Santa Fe area. There were not workers near Santa Fe - every day they had to drive up and back from Albuquerque which ate into their work time. Therefore, the estimated 2 week project went on and on,, several weeks over the estimated finish date, pushing me right up against the holidays when my family was coming in from out of town. The company was in the midst of firing workers on my job so I did not have a consistent crew. When I asked the electri... read more

Business response:

The Poulin Design Center has been providing complete customer satisfaction for over 32 years. We worked diligently to ensure Ms. Conover’s satisfaction, and we apologize that the job did not go as planned. Unfortunately the installer quit in the middle of the job, in order to expedite the completion of the job we provided additional help from Albuquerque. Although the electrician was unable to provide details on programming the unit, our installer would have been happy to review the programming of the radiant floor system at... read more

snoopyseven's profile image
snoopyseven 
9 years ago

Re-model bathroom. Bath to Shower conversion Very professional and arrived on time, clean up everyday with minimal mess through job process. Work was completed as stated. Did an excellent job along with very happy with completed project. 

Business response:

Thanks so much for the feedback snoopyseven! We hope you are enjoying your bath to shower conversion! Please don't hesitate to reach out to us if you ever need anything! 

637canyonroad's profile image
637canyonroad 
9 years ago

We were thrilled with the design that Laurie Merrill of Poulin Designs created. Dark floor-to-ceiling cabinetry in a traditional style, white stone in the shower area, white floors. The shower has a beautiful design of blue glass tile that is breathtaking. The bathroom has the feel of a New Orleans spa, luxurious and immaculate, just the look we were going for. It was better than we hoped. The installation team led by Ed did meticulous work. They also were very careful about making sure our three cats were secured before com... read more

Business response:

Fantastic! Thanks so much for allowing us the privilege to be apart of your home remodel. It's always nice to hear our efforts to make the process easy for our customers are paying off! Thanks again! 

HU-639525's profile image
HU-639525 
9 years ago

After moving to New Mexico, we needed to have a bathroom transformed into a handicapped accessible bathroom. We also decided to upgrade the master bath which was in poor repair. Poulin Design Center replaced the tub and shower in one bathroom and replaced the shower in the master bath with RE-BATH products. The estimate was done promptly. During the remodel, they were careful in their plans to always have a bath available. They were accurate in their estimate and prompt in their service. Their installers were always polite, ... read more

Business response:

Thank you so much for the kind words webuser_639525! We loved working on your project and hope you are thoroughly enjoying it! Please don't hesitate to contact us if you need anything at all! :) 

ltrio81's profile image
ltrio81 
9 years ago

I found their workers to be completely professional and thorough. They paid attention to small details. They arrived on time, completed the designated tasks and cleaned up after themselves. I had one minor problem after the job was completed, a cupboard door was slightly misaligned, and they returned to fix the problem promptly. 

Business response:

Thanks so much for the kind words Itrio81! We are pleased to see you are happy with everything! Please don't hesitate to contact us in the future if you need anything at all. :) 

reneeholmes99's profile image
reneeholmes99 
9 years ago

We are very happy with our kitchen remodel that was done by Poulin Design. The remodel included minor changes to footprint, new cabinets, granite and flooring. Our contact, Rande Broyles, was incredible to work with. While we had many ideas of our own, Rande's expertise and suggestions resulted in the custom touches that make our kitchen wonderful. The entire project was done according to timeline and within budget - and the team working in our kitchen was exceptional - always on time and never leaving a mess. We would defin... read more

Business response:

Awesome! Thank so much for the kind words Renee! We will definitely pass on the message to Rande. We hope you are loving your new kitchen and are so grateful for your business! Please don;t hesitate to contact us in the future if there is anything we can do for you at all! 

chantal_leyh's profile image
chantal_leyh 
9 years ago

Our new tile floors look amazing. We chose a wood-grain plank tile and it does look like we have new wood floors. The team (sales person, office staff, and work crew) was so professional, friendly, respectful, and very trustworthy. The mobile showroom, which came to our home, was an added plus when we wanted to select tile from samples. The work crew were meticulous with the prep of all floors and the end result is spectacular. Plan to use them again to finish two more bedrooms. 

Business response:

So great to hear Chantal! Thank you so much for all of the kind words. We are glad you are happy. We also can't wait to help you finish the bedrooms for you! Please don't hesitate to get in contact with us if you need anything at all. :) 

pl_allen3's profile image
pl_allen3 
10 years ago

We contacted Poulin Design to replace an existing bathtub with a walk-in shower. They met our request for an evening appointment, and arrived promptly as scheduled. We were very impressed with the presentation and all questions were answered. When it came time for the installation all aspects were explained, and concerns met. The installer, Rubin, was very professional and friendly. The installation process was completed within the time frame promised, and the quality of the product and installation were both excellent. At t... read more

Business response:

pl_allen3 Thank you so much for the feedback! We greatly appreciate your business. We enjoyed working with you to make sure everything was to your satisfaction! Please don't hesitate to contact us in the future for any reason! :) 

Frequently asked questions about Poulin Design Center

How is Poulin Design Center rated?

Poulin Design Center has a 4.2 star rating with 223 reviews. 

When is Poulin Design Center open?

Poulin Design Center is closed now. It will open tomorrow at 10:00 a.m. 

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