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Pottery Barn Kids

3.6

About this business

Location details

1500 Washington Rd Ste 1308, Pittsburgh, PA, 15228, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.670 reviews
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Michelle Kach's profile image
Michelle Kach 
8 months ago
Jin Wong's profile image
Jin Wong 
9 months ago

Kind of the worst! We bought a chair there on the spot - a whopping $1300. They don't deliver. They have really weird pick up and drop off/return policies - their "stockman" is not there every day so if you're not local, just remember you have to finagle your schedule so that you can only be there to load/pickup or return items on very specific days and hours. I don't know if they work on commission or not, but the people there were just not nice, except for the one person working with us. So we took the chair back to Squirr... read more

Derek M's profile image
Derek M 
11 months ago

Ordered a stocking for my newborn daughter. Showed up and the font was so small you could hardly see it. I talked to customer service and they said they would make it right and send us a new one. Second stocking shows up and the font is exactly the same. The only way to get a refund is to send the stockings back so now I’m stuck doing extra work to get my mo ey back. Pictures are what was advertised vs what we received. Very disappointed. 

daniel solganik's profile image
daniel solganik 
a year ago

Unacceptable customer service. I bought a very expensive coffee table one year and two weeks ago. I waited for 40 minutes to get a supervisor on the phone. He repeatedly told me there is "nothing" he can do and then hung up on me. This is unacceptable and I will never buy from Pottery barn again. 

Robin Wagner's profile image
Robin Wagner 
a year ago

In a very nice Mall. I went their for one very Specific thing that online said they had. They didnt have it. They are very Expensive. Nothing against the business personally but I will not be back. 

Frequently asked questions about Pottery Barn Kids

How is Pottery Barn Kids rated?

Pottery Barn Kids has a 3.6 star rating with 70 reviews. 

When is Pottery Barn Kids open?

Pottery Barn Kids is closed now. It will open tomorrow at 10:00 a.m. 

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