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Pottery Barn Kids
- Retail
- Pittsburgh, PA
About this business
Location details
1500 Washington Rd Ste 1308, Pittsburgh, PA, 15228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Purchased a $1,200 stroller online, waited two weeks for the delivery. When I called to check on where it was, they told me they canceled the order at their discretion because of a "price error". I was not even notified about the cancellation. The manager just wanted to get off the phone and offered no resolution. I pulled my entire registry from this business and will no longer be using them. Imagine offering no resolution or honoring the advertised price to a customer who was purchasing a $1,200 stroller. Shame on them but... read more
Bad customer service esp if you're a younger woman. My sister and I were profiled and treated poorly despite being paying customers
Kind of the worst! We bought a chair there on the spot - a whopping $1300. They don't deliver. They have really weird pick up and drop off/return policies - their "stockman" is not there every day so if you're not local, just remember you have to finagle your schedule so that you can only be there to load/pickup or return items on very specific days and hours. I don't know if they work on commission or not, but the people there were just not nice, except for the one person working with us. So we took the chair back to Squirr... read more
Ordered a stocking for my newborn daughter. Showed up and the font was so small you could hardly see it. I talked to customer service and they said they would make it right and send us a new one. Second stocking shows up and the font is exactly the same. The only way to get a refund is to send the stockings back so now I’m stuck doing extra work to get my mo ey back. Pictures are what was advertised vs what we received. Very disappointed.
Frequently asked questions about Pottery Barn Kids
How is Pottery Barn Kids rated?
Pottery Barn Kids has a 3.5 star rating with 72 reviews.
When is Pottery Barn Kids open?
Pottery Barn Kids is open now. It will close at 5:00 p.m.
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