This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pottery Barn
- Retail
- Dallas, TX
About this business
Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable.
Location details
3212 Knox St, Dallas, TX, 75205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Not enough people to help, app doesn't work to add to wedding registry and don't have the silverware onsite to try. Why even come in
The store was very nice and clean, the entire setup is very enticing however, no one ever approached me to help me no one greeted me I was totally ignored by everyone in the store and I purposely walked around several times to see if anyone would even offer to help me considering I was the only African American consumer in the store I will no longer be making online purchases based off of their poor customer service. People really have to stop treating people like trash based off their outward appearance... You never know wh... read more
Very disappointed with the customer service at this location. I came in to return a $50 vase from a larger purchase of about $550 — which I had paid for using a mix of a prepaid Visa ($150) and my Pottery Barn credit card (around $400). When I originally purchased, I didn’t have my credit card with me, but the associate was able to look up the account using my ID. However, when I returned the vase, the associate rudely told me they could only issue store credit unless I physically had the Pottery Barn card. I pushed back — f... read more
Had a very unpleasant experience today at this store. Tried to talk through some options on curtains (literally was going to take 10 minutes) and the guy was completely obnoxious the whole time.
Went to buy a candle for a hostess gift ( keep in mind this candle was $75 ) and I went to check out and asked the man at the register if I could please have it gift wrapped and he said yes no problem, I paid and checked out and he goes “it’ll be about 45 minutes on gift wrapping “ after the fact that he charged me for wrapping. So annoying and unprofessional of him to not tell me that BEFORE he charged me the $9 for wrapping. Then the refund wouldn’t work of course.if he would have told me before hand it was going to take 4... read more
Frequently asked questions about Pottery Barn
How is Pottery Barn rated?
Pottery Barn has a 3.4 star rating with 160 reviews.
When is Pottery Barn open?
Pottery Barn is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com