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301 Tingey St SE Ste 1B Ste 1B, Washington, DC 20003, Washington, DC, 20003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
NOT RECOMMENDED! Avoid this store. I got stomach upset after eating from there. We cannnot see how clean and what they putting inside sandwich because of the height of the desk.
I just wanted to shout out Ms. Kimberly who assisted me in finalizing my order, after the young lady that greeted me today was soooooo rude. After asking the size differences of the salads, she simply wasn’t very helpful and proceeded to tell me I had to “go down there” in order to know the differences . Thank you to Ms. Kimberly who interjected and provided me with the different salad bowl options and helping me make a decision. 3 stars are for my initial interaction with the staff (young lady) and 5 stars for Ms.Kimberly!
Clearly everyone here in the reviews are saying the same thing. RUDE customer service. This isn’t my 1st time at this location and yet the Sandwichmaker Kim, has the nastiest attitude. If she hates her job and customer service so much, maybe you guys should have her cutting the bread, IN THE BACK. A simple sandwich shouldn’t come with passive aggressiveness. Nor does she have to roll her eyes when people can’t hear her, maybe the loud gold eye shadow is irritating her eyes. Idk.
I visit Navy Yard Potbelly's often and every visit I'm served with happy smiles and great customer service. The manager Kim always displays great leadership skills, providing assistance to her team and customers in the most professional manner. This may be the best Potbelly location in the DMV hands down. From the service to the order accuracy very consistent. Keep up the great work and Kim keep leading. People see you and appreciate you.
Potbelly has a 4 star rating with 363 reviews.
Potbelly is open now. It will close at 9:00 p.m.
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