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Potbelly

4.0

About this business

Ditch the sad desk lunch and treat yourself to a delicious sandwich near the National Air and Space Museum! Located at L'Enfant Plaza, just a short walk from the L'Enfant Plaza Metro station, Potbelly Sandwich Shop is your go-to lunch spot near the Wharf. And don't forget our fresh-baked cookies – let's just say they disappear fast. Fuel up for the day with our breakfast sandwiches. From classic egg and cheese to various options, we've got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu is h... read more

Location details

470 L'Enfant Plaza SW SW, Washington, DC 20024, Washington, DC, 20024, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0171 reviews
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Kurt Hamm's profile image
Kurt Hamm 
on Google
4 weeks ago

Without a doubt, the worst experience I can remember. These people weren't just uncaring and rude, they were angry and somewhat menacing. Their mumbling was unintelligible and they got angry when you didn't understand them. Food was nothing special and slapped together. Didn't even bother to completely slice the sandwich in half. The environment is hot, disorganized, and seedy. We asked for the combo and they rang up everything separately. Just zero effort and a distain for the customer. Stay away. There are much better opti... read more

Aleem Gillani's profile image
Aleem Gillani 
on Google
2 months ago

It's located in an underground food mall type area. Pretty small and feels grubby. Service was completely uncaring, like they wanted to be doing something else. Sandwich was just ok. Not as tasty as other locations. There are other food choices around this one and I suggest you try one of those instead. 

Denette Mason's profile image
Denette Mason 
on Google
4 months ago

Tee at the LeFant Plaza has HORRIBLE CS skills she advised my daughter curtly there were no shake cups. When the group ordering after her placed their orders were told the same thing. And while my daughter AAAAANNNNND the other orders were waiting for their orders to be filled guess whT someone showed up with. You guessed it. CUPS!!!! Instead of asking both would they like still like to order shakes because they were both still at the counter? She looked roght past my daughter and asked the other lady. Now, we really enjoyed... read more

K WOLFORD's profile image
K WOLFORD 
on Google
5 months ago

I'm trying to promote DC business since I have to work there but it makes no sense for your salad to contain withered lettuce, and it was just prepared and they rushed me to go to the register to pay, without seeing my salad be prepared. You'll have to do better, money does not come easy these days. Karen The worst fit today! 

She Shahin's profile image
She Shahin 
on Google
7 months ago

out | Lunch | $1–10 I normally like Potbelly, but I visited this location today around noon. The lady who made my sandwich seemed that she didn't want to talk to customers, I was trying to explain what topics I want, but she cut me off saying she got it! Then they made us wait a looooong time to just pay (a long lane was formed after me!) while one employee was on the phone. Then after I finally was able to pay and arrived at work, I realized the lady put a lot of oil in my sandwich despite me starting by saying "no mayo, no... read more

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Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4 star rating with 171 reviews. 

When is Potbelly open?

Potbelly is closed now. It will open on Monday at 8:00 a.m. 

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