Potbelly's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Potbelly

4.3

About this business

Location details

3559 28th St SE, Grand Rapids, MI 49512, Grand Rapids, MI, 49512, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
4.3460 reviews
Select a rating
Michael Siemon's profile image
Michael Siemon 
a day ago
Latesha Gates's profile image
Latesha Gates 
a week ago

The employee's is very very nice 

Ari H's profile image
Ari H 
4 weeks ago

I ordered a TURKEY sandwich and cookie from here not too long ago. Fairly simply order you’d think. As I opened my sealed bag of food I noticed immediately the cookie was missing. The receipt on the bag clearly says what the exact order is. Obviously I was disappointed but at least I still had a sandwich to enjoy. As I bit into my sub I quickly realized I received a lettuce and tomato sandwich instead “how do you forget the turkey in a turkey sandwich?” one might ask. Hey potbelly maybe let’s train people with common sense e... read more

Jamee B's profile image
Jamee B 
a month ago

Big guy makn the sandwiches was kinda rude but the little girl cashing us out was worse. 1st time here and can say customer service was horrible enough to not come back. Soup was amazing but its pre-made. Subs were ok. 

Gabby Jean's profile image
Gabby Jean 
2 months ago

Food was good but staff wasn’t. So sorry this was my first time ordering from Potbelly, god forbid I take my time. The sandwich maker and the cashier (very condescending) had such bad attitudes. I left knowing I won’t be back. 

Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 4.3 star rating with 460 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 9:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com