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Potbelly

3.9

About this business

Ditch the sad desk lunch and treat yourself to a delicious sandwich near Katy Trail! Located in Knox-Henderson, just a short walk from Knox Street, Potbelly Sandwich Shop is your go-to lunch spot in Dallas. Step inside and enjoy all your favorites piled high with premium meats and melty cheese. And don't forget our fresh-baked cookies – let's just say they disappear fast. Feeding a crowd? Our catering menu is here to make your life easier (and tastier). From sandwich platters to fresh salads and more, we've got somethi... read more

Location details

4447 N Central Expy, Dallas, TX 75205, Dallas, TX, 75205, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
3.9243 reviews
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Arius I's profile image
Arius I 
on Google
a month ago

Best sandwich ever made by Jeremy very knowledgeable about sandwiches and how they’re made. Customer service was outstanding thanks. 

Ashly Westbrook's profile image
Ashly Westbrook 
on Google
a month ago

🌟🌟🌟🌟🌟 Best Cookies and Shakes Ever! 🍪🥤❤️ We were in the mood for a cookie and remembered Potbelly has AMAZING cookies. 🍪 So we went in and guess what? I had the Potbelly app and got a FREE cookie! 🎉 Then my fiancé said, “I want a shake!” and they asked vanilla, strawberry, or chocolate. I picked vanilla, and the guy at the counter said, “You have a half-off coupon in your rewards — want to use it?” Heck yes, we do! 🙌 It was the BEST moment of our weekend. We both got exactly what we wanted — a warm cookie and a cre... read more

Debbie Martin's profile image
Debbie Martin 
on Google
2 months ago

I’m a big Potbelly fan! We live in Houston but were visiting this weekend and went in for lunch. I get the Apple Walnut salad every time and my husband enjoys the Chix salad salad. As usual, the service was great. Friendly and professional and the food is always delicious!’ 

Mandy Hibbs's profile image
Mandy Hibbs 
on Google
2 months ago

This place is hit or miss. My food is never fully cooked. I like the chicken club but I won’t order it when it’s busy anymore. Even when I order it to eat at the location, the chicken is never fully heated and the bacon is always under cooked. I don’t enjoy having to pick food off the meal I payed for because it might make me sick. I have to order during slow hours to avoid my sandwich being slapped together quickly. Please address issues as it has happened MULTIPLE times so I know it is not a fluke. 

S R's profile image
S R 
on Google
8 months ago

The store manager was extremely rude. I’m going to try to make it a point to order when she’s not around cause usually the customer service is on point here. I love coming in and seeing all the employees like Paul, Omar and Jeremy. Too bad this location can’t seem to hold staff, probably due to the treatment from the store manager. She needs to be trained in how to treat people because it’s a disgrace on what she thinks what customer service is. Disgusting. 

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Frequently asked questions about Potbelly

How is Potbelly rated?

Potbelly has a 3.9 star rating with 243 reviews. 

When is Potbelly open?

Potbelly is open now. It will close at 9:00 p.m.  

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