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Positive Impact Health Centers
- Medical Centers
- Decatur, GA
About this business
Positive Impact, Inc. is a non-profit 501(c)3 community-based organization (CBO) with a mission to provide culturally competent mental health and prevention services to individuals affected by HIV. Positive Impact has a long history with over 18 years of service to the Atlanta MSM community. The agency was founded in 1992 in response to the need for no-cost HIV-related mental health care for individuals living with HIV and their affected partners, family members, and caregivers. The HIV program began on April 1, 1993 with th... read more
Location details
523 Church Street, Decatur, GA, 30030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
This my first time coming in here and the admin team was acting like to couldn’t with my questions and I was asking how do call people . She gave me look I’m supposed by the birthday . Like it was obvious to her and I heard them talking about me like I didn’t and supposed to know . They don’t how it will take . Back there laughing and chat chatting . There rude
Intake needs some serious attention to personality and customer service. Very dry and clearly over their jobs. The entire nursing and clinic staff inside were amazing. Great personalities, welcoming, engaging, informative, fast, caring, awesome. Their new systems took a while but they were as fast as they could be with me and I appreciated that. The man who did my evaluation was awesome. The facility was clean and well maintained.
I came in around 4:00 AM to get a check-up on a bump, but I didn’t get to see the doctor until around 9:00 AM. The wait was ridiculously long. Other hospitals in the area were taking people in and checking them out within 20 minutes. I highly recommend avoiding this location for check-ups unless you’re prepared to wait for hours.
Care is great once you get it but admin is a complete train wreck. Miscommunication with patients is abundant. Every nurse I saw had different instructions for callback, patient portal, follow up appointments, whether I count as a "regular" patient. I'm just trying to get care and it baffles me how anyone is meant to navigate this mess. Am I supposed to know how your back office works as a patient?
Frequently asked questions about Positive Impact Health Centers
How is Positive Impact Health Centers rated?
Positive Impact Health Centers has a 4 star rating with 181 reviews.
When is Positive Impact Health Centers open?
Positive Impact Health Centers is closed now. It will open at 9:00 a.m.
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