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Portico Property Management
- Property Management
- Katy, TX
About this business
Portico Property Management is a Texas-based property management company providing exceptional services. As part of our commitment to excellence we're making a promise to each and every one of our stakeholders. If we're lucky enough to count you as one of our clients, residents, associates or suppliers, we intend to treat you like a valued member of our family. And with that in mind, we issue a set of PROMISES...to each of you.More importantly, we invite you to hold us to them if you ever find that we're not living up to the... read more
Location details
440 Cobia Drive, Ste n110, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the people you hire are rude and unreasonable. and the people they hire as temps get fired for doing their job correctly they evict on their standards not by court order they are back handed and if your manager doesn't get fired I may have to pursue legal action for the way she unlocked my door without notice, simply because she wanted the last word after I closed the door. she should not be allowed to work as a property manager if she comes at Tennant's rudely. I don't appreciate being asked why I'm still here and being tol... read more
Business response:
We appreciate the opportunity to address the concerns raised in this review. At Portico Property Management and our property at Crossings at Greenland, we are committed to providing quality housing and fair treatment to all residents while adhering to legal requirements. While we cannot discuss specific cases due to privacy concerns, we assure that we have followed the following practices: 1. Followed all applicable laws in our tenant-landlord relationships. 2. Communicated clearly about lease terms and move-out dates. 3. Ma... read more
Unfortunately my complaint is going back over a year ago. We lived at ********* **********in Murfreesboro TN. From day one it was horrible. We where an hour away from the apartment complex when I got a call from Shelby stating our apartment would not be ready for 2 more days. That was not good as we were moving from FL and had no were to go. Shelby did manged to get us into another apartment but it was not clean paint was still damp to the touch bugs I in the kitchen. We complained they had the exterminator come out for a mo... read more
Business response:
Hello Tina and thank you for your review. We genuinely care about assisting our residents so that they have an enjoyable experience at our communities, and we are sorry to see that you were less than satisfied with your experience. We understand that we cannot go back and "fix" things from when you were living with us, but absolutely want to make sure the move-out concerns are addressed. It is our understanding that our team has looked into this matter for you and been in contact with you. We hope that you are happy with the... read more
The company does high crime and has a ton of Russians working there. They steal everywhere they go and hide the court seal all of their court issues. Report them to the ********** ** ******* *** ****They steal rent money, deposits, and they submit information to the Credit Agencies like they did me and say I living on their property during covid when I wasn't. Evil because the guy who owns it pretends to be a big business guy, but he's a lazy man who created a welfare system for himself.
I lived in palms luxury apartments in Phoenix. My lease end date is September 30th.I came into the office in August and spoke with Lantha and asked if I can transfer from a 3 bedroom to a 2 bedroom due to the rent being to high for me. She said yes and give me a date of September 19th for an inspection walkthrough. On sept 18th I contacted the leasing office to get the time lantha would do the walkthrough for my transfer and susan told me she will give me a call back, once I received a callback I was told I can’t transfer du... read more
This is for the Palms Luxury Apartments in Phoenix, AZ. We recently moved out of the apartments after living there for two years and had was can best be described as an unethical and dishonest experience upon move-out. On 4/23, more than a week prior to out move-out we requested, via email, a move-out checklist as mentioned in our lease but did not receive one. We conducted our move-out cleaning based on paragraph 46 of our lease to the letter. During the move-out inspection on 5/1 it was mentioned that the carpet would need... read more
I've tried several time to reach the corporate office regarding a siutation at a local San Antonio property but it seems like the phone number they provide on their website is fake. You can only leave a message, as no one ever answers the phone, and there is no option to speak with a live person. I've posted on their ******** page requesting to be contacted, and have sent an email to their "info@" address, but have received no response. This company is hihgly unprofessional and would never recommend anyone rent from them.
Business response:
Hello Amy and thank you for your review. We genuinely care about assisting our residents so that they have a smooth move-out experience, and we are sorry to see that you and your daughter were less than satisfied with your experience. It is our understanding that our team has looked into this matter for you and assisted you with this as well. We hope that your concerns were resolved to your satisfaction. Should you or your daughter require any further assistance, please do not hesitate to contact us directly at info@porticop... read more
I am on my 4th property management company in 4 years at Westmount At The District. Right out the gates with Portico and I'm already frustrated and have zero faith in Portico. The monthly bill that was sent to my email was wrong. I was advised they should have a working portal on 0801 so I had to wait until then to see what I owed. The portal only showed my utility charges from Conservice but when I clicked on Payment Center and it showed the rent amount. I went to pay the bill and it gave me 2 options Add A Card or Cash. Ob... read more
Business response:
Hello! We appreciate your insights regarding our online payment portal. We strive to maintain seamless service throughout our management transition, and we are sorry to hear that you had some concerns regarding our online payment portal. It is our understanding that our team has assisted you with the online payment portal. We hope that your concerns were resolved to your satisfaction. Should you need anything further, please do not hesitate to contact our community manager directly at thedistrictcm@porticopm.com.
I was looking to rent at Skyline at Kessler a Portico Property management. I was told the unit I was going to rent would not be available until December 28 2021. I left a $200 deposit, on the 28th of November 2021 I informed leasing agent that I would not be moving in via email. I called the next day and left message, I called every day until I someone finally answered which was Monday the 6th of December. I was told that I could not receive my deposit back, I asked if they would speak with management and call me back. Still... read more
Frequently asked questions about Portico Property Management
How is Portico Property Management rated?
Portico Property Management has a 2.2 star rating with 135 reviews.
When is Portico Property Management open?
Portico Property Management is closed now. It will open tomorrow at 9:00 a.m.
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