Porter-starke Services

Elizabeth H. 

on Birdeye

a year ago

I would like to give zero stars. These are the most uncaring people there could be how can they call themselves mental health providers and be so dismissive of people feelings one of the worst experiences I have had.  

Ryan P. 

on Birdeye

a year ago

They don't care about their clients all they care about is billing you or your insurance for the maximum profits for their corporation. 

Barbara A. 

on Birdeye

3 years ago

Reading these reviews, it sounds like Porter Starke has not changed much. I received treatment at PSS in the 1980s. I did have one quite excellent therapist who helped me a lot, and I saw her for 3 years (before she left Porter Starke for feeling 'professionally stifled'- her words), but the rest of my experience there ranged from merely unhelpful to downright terrible, with some staff aiming their hatred at me (unsurprisingly, those who had the least to do with me), also their ignorance, judgmentalism and a good bit of proj... read more

rami b. 

on Birdeye

4 years ago

Everytime i walk into the Valpo office there are 3 ladies sitting at the desk who act like you’re not there until they’re done talking to one another. It is the same thing everytime. The nurses office never calls back when i leave messages. There is no sense of urgency I called saying my doctor wanted to see me next week but the soonest appointment is the end of the month. How? When my doctor told me we need to talk next week. 

TONYA T. 

on Birdeye

4 years ago

I love going to my therapist in Valparaiso, the ladies at the front desk are very rude. It's three people sitting at the front desk when you walk in they just keep their head down they know you are standing there doesn't even say I will be with you or anything. This is my third time coming here every time I have come the same thing again. I have watched several people come through that door get waited on with a smile from the ladies at the desk. I wish I had gone to a different location. 

Al A. 

on Birdeye

4 years ago

Porter Starke is not a good place to go to. They ruined over 25 years of my life on Shock treatments which I did not authorize or need. I was feeling down due to needing a girl friend that I needed badly years ago. Now having kids is almost impossible at my age. Porter Starke ruined everything in my life! They will ruin yours also. DO NOT go to this facility EVER. My parents, aunts and my sister got me riled up and was put on shock treatments. IF everyone left me alone, I would have been just fine. Dr John is my current doc... read more

Mike C. 

on Birdeye

6 years ago

This review isn't for the services rendered, because that would be 4 stars but for the way their client financial accounts are handled. I can never get a strait answer from any of them. They tell me I'll transfer to a supervisor and goes strait to VM. I pay for services upfront and am supposed to get reimbursed. It's almost August and I am fighting with them for last 6 weeks about getting April's reimbursement. Now my insurance has paid them as well thru mid June as of now (7/17) and it is just ridiculous they've essentiall... read more