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Buy or lease your preferred Porsche, speak to a financing expert, or get your vehicle serviced. Visit our Burlington, MA dealership today!
64 Cambridge St, MA-3A, Burlington, MA, 01803, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Lots of auto gnersted emails but no engagement
Business response:
I apologize for the lack of engagement from our team. If there is anything we can help you with, please feel free to contact me MMoiseyev@HerbChambers.com - Mikail Moiseyev, General Manager. Thank you.
This vehicle appears to be a great deal. Appears being the key word. I first contacted Herb Chambers Porsche of Burlington via CarGurus. I received an e-ma response from one of there business development people. The initial interaction with this individual was good. I made two request during that time [1] a copy of the window sticker for this vehicle which they said would be no problem. They just needed to contact one of Lexus dealerships and [2] a copy of the carfax. The business development person assured me that he would ... read more
Business response:
Christopher. Thank you for your feedback. We understand that you had a less-than-positive experience and we'd like to apologize to you for that. As a Herb Chambers dealership, we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly, we did not deliver on that goal with your visit and we apologize for that. We will share your comments with the General Manager, Mikail Moiseyev, and make sure t... read more
I was told Certified Porsche’s were sold only at listed price when I visited the Burlington facility,but then over the past four weeks the 911 price has been reduced twice on the online listing in CarGuru.
Very professional
Business response:
Thank you for taking the time to share your recent experience!
Great communication
Business response:
Thank you for your recommendation!
Contacted dealer, made a time to go see the car three days after, when I got there the car was sold.
Business response:
Don, My sincere apologies. There was a technical issue on our end and the fault is completely ours. You should have been called the moment the vehicle sold and this truly was a technical issue showing the vehicle was available, when it wasn't. I wanted to speak with you and personally apologize, but it appears we don't have a phone number listed for you. I would like to speak with you and turn this situation around. At your convenience would you mind reaching out to me? My email is MMoiseyev@HerbChambers.com . I sincerely ho... read more
Dealership staff was professional and persistent. However, did not make an effort to answer key question from my enquiry. I did not purchase the vehicle, but I would deal with them in the future.
Business response:
Thank you for sharing your feedback. I'm so sorry that your questions weren't immediately answered with clarity. I will address this with our team. If we may assist you in the future, please let me know.Best, Mikail Moiseyev, General Manager
Very good response. Answers came quickly. Richell was very helpful. Was confident to purchase if the car had been the right color.
Business response:
Thank you for your wonderful remarks, Keith! We appreciate your recommendation and we hope to see you again in the future. Best, Mikail Mosieyev, General Manager
Great response time but vehicle was sold already
Business response:
Thank you, Bryan. If there is another vehicle that we can assist with finding for you, please don't hesitate to reach out to my directly.Best,Adnan Sehovic, General Manager
Porsche Burlington has a 4.6 star rating with 630 reviews.
Porsche Burlington is closed now. It will open tomorrow at 8:30 a.m.
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