Pool City's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pool City

4.0

About this business

Location details

610 Chauvet Dr, Pittsburgh, PA, 15275, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0168 reviews
Select a rating
Richard U.'s profile image
Richard U. 
9 years ago

the installation crew did an outstanding job three hours from start to finish, five star service highly recommend them. 

Laura S.'s profile image
Laura S. 
9 years ago

Autumn F. was very helpful throughout the entire process of purchasing our patio furniture! She was very responsive via email and was very knowledgeable. We love our new set and can't wait to add on a couple pieces next spring!! 

Jerome S.'s profile image
Jerome S. 
9 years ago

My recent experience at pool city was fantastic! Our sales rep , Autumn F. , was very friendly, knowledgeable and professional. She made the whole experience very easy with her knowledge of products and services! I was very impressed with the rest of the staff at the greensburg location. There was an issue with the checking company they used having a limit on the amount you could spend at once. The staff quickly resolved the issue and kept me well informed of everything they were doing. All this was accomplished without a ma... read more

Jennifer M.'s profile image
Jennifer M. 
9 years ago

This pool city is terrible when it comes to customer service. Ordered a pool July 21st. Never got a call so started calling the store Sunday Aug 7th. No one would return a phone call as to where our pool was. A week later and 5 other calls find out the pool was never ordered for delivery. No one wants to speak to you on the phone and does not return calls with followup infornation. Aug 15th still waiting for pool installation. No rush for their mistakes. And the person that ordered the pool was the assistant manager. 

Scott A.'s profile image
Scott A. 
9 years ago

Autumn was wonderful! She was very helpful with helping me pick out the right pool for my family. I would recommend pool city to anyone who asks. 

Jim L.'s profile image
Jim L. 
9 years ago

Jim L Best place to buy a hot tub. I visited two other stores but the level of service I received at Pool City was by far the best. My salesperson, Chaim, took the time to answer all of my questions and told me many things I didn't even know to ask about, His knowledge of the various hot tubs was far better than anyone else I spoke to. After I took delivery, Chaim took the time to go over the maintenance schedule. This is my first hot tub and I had a lot of "rookie" questions but Chaim ansewered all of them with patience and... read more

Gary O.'s profile image
Gary O. 
10 years ago

My family purchased our first pool in late August from Pool City and I waited until the dust had settled to write my review to ensure I had covered all the issues that might crop up. To sum up my experience with Pool City in one word: DELIGHTED. From start to finish Chaim and Autumn provided excellent technical and sales advice; I never felt pressured to make a purchase. The excavators were on time, quick, efficient, and accommodating. The installers were just as professional and gave excellent advice on the treatment and ca... read more

Danielle K.'s profile image
Danielle K. 
10 years ago

We ordered a pool from John. He was very helpful and very pleasant. I would do business with John again. 

Tina K.'s profile image
Tina K. 
10 years ago

We purchased our pool from the Murrysville store from John. He was very helpful and answered all of our questions. I would recommend not only Pool City, but asking for John to help find what you are looking for. Thanks John!! 

Frequently asked questions about Pool City

How is Pool City rated?

Pool City has a 4 star rating with 168 reviews. 

When is Pool City open?

Pool City is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com