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Pondmegastore.com
- Other
- Canton, OH
About this business
Pond Megastore is a nursery that offers one of the largest collections of wholesale and retail plants and water lilies in the world. The nursery provides trapdoor pond snails and aquatic plants. It offers a variety of accessories, such as replacement filters, instructional videos, lights and plant containers. Pond Megastore provides pond pumps, skimmers, water clarifiers and tadpoles. The nursery also offers shelf, lotus and submerged plants. It provides cattails, taros and reeds. Pond Megastore is operational for more than ... read more
Location details
2828 11th St SW, Canton, OH, 44710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 4:30 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
BUYER BEWARE !!! One star is too many but the only option I had. This is the worst company I have every purchased products through. I bought 5 plants and 2 were missing when I received the order. I wanted to call them but they do not provide a phone number to reach them. The only way to contact them is through email to a gmail account. I sent an email to them on the day I received the order and provided pictures of the box and packing slip which showed all the items were sent but explained that 2 of the plants were mis... read more
I wish I would have read the reviews for this company before ordering, If you plan to purchase from them, please proceed with caution. While they are responsive with their email communication, they are incredibly rude and lack professionalism. When I inquired about the unit for sale for the price listed on their website, they stated they sold nursery flats with 32 cells. We proceeded with our order and what was delivered was 11 of 12 small and withering plants. When I followed up with them, I was told I was living in an... read more
shoul d have read reviews first would not have ordered sent a $10n dollar plant in place of a $30 dollar lilly hung up on can't rate any lower or would
I have recently purchased pond plants online from several vendors. The plants I received from the Pond Megastore were the healthiest of all. It took a few days for the order to ship but it was worth the wait. The bog plants were in little plastic pots. Upon receipt, the soil was still very moist. The floating plants and lilies were wrapped in saturated packing paper inside of plastic bags. They arrived still very moist as well. I also purchased some of the floating plant protective baskets. They are well made. The fabric is ... read more
This guy is in a word, a chump. My wife ordered plants and after realizing she did not receive a few she contacted this low life. He kept saying he had a 24 hour rule that she did not notice and he apparently thinks if he prints something everyone is eager to read it, I mean what kind of narcissistic ego is that? If conceit weren't a fault this guy thinks he is perfect and oh yeah that misogynistic thing where he berates women who love plants, that is probably a bit of a fault too. He looks like he is a reasonable guy un... read more
Horrible customer service!! Horrible!! When the plants had not come in a month and the only communication was what I instigated…I said that perhaps I should cancel the order. She rudely responded that there would be a $3.50 charge for cancellation. I told her to forget it and that I’d just wait for the plants. She agreed. My money was returned, minus the $3.50 charge, anyway. Had a different customer service rep contact me…I responded to her and she just left me hanging. I would never use this store. Ever, again. I had... read more
I placed an order for three varieties of plants and specified “no substitutions”. When the shipment arrived the invoice showed all three plants, however only two were shipped, the other was out of stock. I was still charged for all three plants. I emailed pondmegastore about the error, but after weeks gone by, and sending another email, they have not responded and have not reimbursed me for the plant not shipped. I will also add that the plants received were tiny and of poor quality, considering the price. I will never do b... read more
Ordered nearly $200 of pond plants and was seriously disappointed. One type of plant (of which I ordered 5) was missing, and the rest were skimpy and wilted. The water hyacinths were in pieces with rotting leaves. After several weeks and 2 emails, I got back a reply that simply said "We refunded you for your rotala." No apology, no comment about the bad condition of the other plants or the delay in responding. I will not order anything from that site again.
Preordered a large order in January '21, waited until May 27th and instead of receiving the order - they just listed 'refunded' all but a few unimportant plants without apology or explanation! Also, refund does not yet show on my card *what a waste of time, and hopefully not a fight to get my money back*
Frequently asked questions about Pondmegastore.com
How is Pondmegastore.com rated?
Pondmegastore.com has a 2.1 star rating with 20 reviews.
When is Pondmegastore.com open?
Pondmegastore.com is closed now. It will open on Monday at 10:30 a.m.
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