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Poly Energy
- Consumer Services
- Irmo, SC
About this business
Location details
9071, 401 Western Ln suite e, #10, Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had an absolutely great experience with the whole team at Poly Energy!! From sales presentation Ian,and discussing design of system Dana to installation day Freddy Brown & Crew ,. Great communication, absolutely professional,friendly,knowledgeable and great results. Freddy and crew Went above and beyond. I wish I could give 10 ?? Awesome Job Yall Sincerely Scott Dorn
Business response:
Hi Mr. D***, You made our day - thank you for your kind words! We will certainly pass your words on to the whole team who has helped get your project to this point. We look forward to getting your system operational and cranking while the summer is hot :)
Great solar panel installation from Poly Energy! They delivered on all phases from beginning to end! Love my $30 light bill!
Business response:
Hi Mr. Franklin, thank you for your kind words and trusting us with your energy needs!
We bought our solar system in August of 2021 so have had a little over a year. The electric portion of our bill is now $14 and that is basically to pay for the street lamp by our house. Our attic is soooo much cooler as we had the sprayed insulation done by Poly there. It made a huge difference in the overall temperature of the house this summer. We use the app on our phones and check on our solar production and system stability. I found the staff at Poly and the installers to be professional, and they promptly answered any ... read more
This past year Misi Salelesi of Poly Energy, Lexington County, SC, sold me a $20,000 solar system installed on my home in Richland County, SC. He told me that Poly would install a system that would create Solar Excess Energy Delivered to my Utility Dominion Energy and I'd have no further electric bills. In good faith, I paid Poly $20,000+ and last month and this month I've noted that my Dominion electric bill is over $68+. I've called and Emailed Poly for months to no avail. They have not returned my calls or Emails, nor hav... read more
Business response:
Hi Mr. H****, We apologize for the lack of communication these last few weeks. We've had illness sweep through our office and several key persons have been out of the office and unable to promptly respond. We will have a representative reach out to you shortly to collect some more information so we can better serve you. As a general rule of thumb, we do not and cannot guarantee that customers will no longer receive a utility bill. This is stated in both our installation agreement as well as verbally confirmed with customer... read more
4 years ago I had Polyenergy install my solar panel system and Battery a 46k system. But they literally outsourced everything meaning they had a different company install everything(panels, battery etc) what a mess, They sold me the Tesla battery(they couldn't get it, this was way before the pandemic). For about a year this system didn't work, they did pay my electric bill for a bit but that in no way covered up the problems I had. They switched everything over for an LG battery, that didn't work so well the guys literally d... read more
Business response:
Mr. B****, we are sorry for your overall experience. First, we'd like to reiterate that we are not your installer but the sales team that connected you with the installer Solarize Financial. We have been working with you for over 4 years in an effort to help mitigate the issues of your project. Unfortunately, 4 years ago we were just not able to be part of the installation of your project due to the complications of your type of project with the type of roof & battery. This was explained multiple times and we've referred you... read more
Poly Energy did an amazing job with our installation and we couldn't be happier :)
Poly Energy is a company with the highest standards in workmanship, quality equipment, and great people who work with you from Salesrep, installers, electricians and back ups in the office. And all that well coordinated by Dana to fit everything together. I recommend this anytime to everyone for solar power. We are very satisfied. Karin and Scott *****
Business response:
Dear Karin, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience with Poly Energy; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review confirms the hard work we put in every day. Thank you so much for your kind words and providing you with great service was our pleasure.
Best people in the world to do solar energy for you wonderful people that are concerned about the product that they sell and install
Business response:
Hi Ken, thank you for your wonderful comments! We really enjoyed our time together at your home to celebrate your solar installation taking place. Thanks for trusting us with your home and energy needs.
A rep name micheal knock on my door today. Very polite, and funny young man. Told me about solar. Keep it short and sweet. I like that!! Just wanted to say so.
Business response:
Hi Jackie, Thank you for your kind words! We hope Michael can assist you with your energy needs. Thank you, Poly Energy
Frequently asked questions about Poly Energy
How is Poly Energy rated?
Poly Energy has a 4.1 star rating with 187 reviews.
When is Poly Energy open?
Poly Energy is open now. It will close at 6:00 p.m.
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