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Poly Energy
- Consumer Services
- Irmo, SC
About this business
Poly Energy is a Solar Energy Company that was started to help make a positive impact on the world and improve the lives of every-day Americans. We provide Solar Panel Installation, Solar Energy Systems, Solar Energy Service, Solar Panels, Solar Installation, Solar Energy, Solar Battery Backup For Homes, Commercial Solar, Off Grid Solar System, Solar Ground Mounts & many more Solar Services. We, at Poly Energy, have created not only a local business, but a culture of integrity and trust. Partnering with experienced Solar Ins... read more
Location details
9071, 401 Western Ln suite e, #10, Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"I recently had solar panels installed at my home by Poly Energy. The installers’ were polite, friendly and prepared for installing my solar panels. The sales team was extremely helpful, and it made my experience so much better. As with anything else, an unexpected problem occurred. I was missing 1 panel. Installation was delayed for that day. However it was not long until another installer was assigned to complete the job. Mr. Matt Rich wasted no time troubleshooting and repairing the service to my solar panel. He did not l... read more
Business response:
Hi Kenneth, Thank you so much for taking the time to share your experience with Poly Energy! We're thrilled to hear that our team, from the sales to the installation crew, made such a positive impact on your solar panel installation. We appreciate your understanding regarding the minor hiccup with the missing panel. It’s great to know that Matt Rich and the rest of our team were able to quickly resolve the issue and ensure everything was up and running smoothly. Your kind words about their professionalism and dedication me... read more
Where to start! My sales man was Donnie! That was mostly a good experience! But the one thing that don’t mention is how many people /other companies you have to deal with just to get things up and running. I’ll! Make it short. They made it sound like I would only have $20 electric bills! And that’s a quote! I can’t help what they say there not allowed to tell costumers! They told me my bill would run around $20 this month my bill is 465.67. The installer who was wonderful, finished up and told me someone from poly would be o... read more
It's just so rare and so nice these days to do fair business with real people who care. Awesome company, and zero complaints. Thank you Poly team!!!
Pleasant and very helpful company. From the beginning to the end I’ve had zero problems with Poly Energy or anyone affiliated with them. Our salesperson sat down and was very thorough and very transparent with all the details of our project. All of our questions were answered satisfactory and if it was questionable to us , they went above and beyond to make sure we understood. We were given an opportunity to consult our tax preparer before committing without hassling or pressuring us to to make a quick decision. The installa... read more
Great experience with the poly energy team they were very knowledgeable and I would recommend these guys to anyone!
The worst experience of my entire life. They do not communicate with the customer at all. Nothing but issues with the whole process!! If i knew what I was in for with Poly solar I would have ran away with my hair on Fire! The Operations Director Mona is unbelievably rude and not qualified for the position! Must be nepotism! The company’s executives are non existent when requested for a phone call to explain the company’s mission statement!! Which in my experience means we get the money and run!!!
Business response:
Hi Mr. D*****, We regret that this is your experience. While there were some delays with your project, they were not anything extraordinary to any construction project in the solar industry. You signed paperwork on 8/7/2023 and received project completion upon 11/9/2023. This is a very typical turnaround time for your area, especially considering you have an HOA. This is Moana and I am one of the owners of the company and indeed one of the executives you spoke with. Never once have you inquired about our mission statement, p... read more
They have the worst customer service. Repeated calls to and messages left to have a returned call netted nothing. The calls were to get an answer as to why my electric bill had skyrocketed. I was advised they would have to send a technician only after I sent $250. He arrived and could not explain why it was happening.
I had an absolutely great experience with the whole team at Poly Energy!! From sales presentation Ian,and discussing design of system Dana to installation day Freddy Brown & Crew ,. Great communication, absolutely professional,friendly,knowledgeable and great results. Freddy and crew Went above and beyond. I wish I could give 10 ?? Awesome Job Yall Sincerely Scott Dorn
Business response:
Hi Mr. D***, You made our day - thank you for your kind words! We will certainly pass your words on to the whole team who has helped get your project to this point. We look forward to getting your system operational and cranking while the summer is hot :)
Great solar panel installation from Poly Energy! They delivered on all phases from beginning to end! Love my $30 light bill!
Business response:
Hi Mr. Franklin, thank you for your kind words and trusting us with your energy needs!
Frequently asked questions about Poly Energy
How is Poly Energy rated?
Poly Energy has a 4.3 star rating with 163 reviews.
When is Poly Energy open?
Poly Energy is closed now. It will open at 9:00 a.m.
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