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Pollo tropical

3.8

About this business

Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Trop... read more

Location details

1611 NW 12th Ave suite e, Miami, FL 33136, Miami, FL, 33136, United States

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WeekdayScheduleStatus
MonClosed
Tue11:00 a.m. to 7:00 p.m.
WedClosed
ThuClosed
FriClosed
SatClosed
SunClosed
3.8517 reviews
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O.J.Cabrera Salazar's profile image
O.J.Cabrera Salazar 
on Google
9 months ago

I had a terrible experience at Pollo Tropical because of the unprofessional and rude behavior of one of the managers. He came off as friendly and flirty with women, but when it came to dealing with men, his attitude completely shifted. He was dismissive, disrespectful, and condescending. When I approached him for assistance, he rudely told me to "hold on" in a tone that made it clear he had no patience for me. Then, when he finally addressed me, he demanded, "What do you want?" in a way that was completely uncalled for and h... read more

Raymond Conklin's profile image
Raymond Conklin 
on Google
10 months ago

Needs help and training. Food seems anticipated 

Luis Echeverri's profile image
Luis Echeverri 
on Google
10 months ago

Food it was dry and cold plus they do not accept coupons rewards for happy family. 

Yiyo Tur's profile image
Yiyo Tur 
on Google
10 months ago

Rápida atención y calidad. 

Sade Hicks's profile image
Sade Hicks 
on Google
11 months ago

If you don't speak Spanish they look at you and say nothing . What type of customer service is that? Food was nice and fresh. 

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Frequently asked questions about Pollo tropical

How is Pollo tropical rated?

Pollo tropical has a 3.8 star rating with 517 reviews. 

When is Pollo tropical open?

Pollo tropical is closed now. It will open on Tuesday at 11:00 a.m. 

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