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Polestar South Coast Service

3.8

About this business

Location details

28730 Marguerite Pkwy, Mission Viejo, CA, 92692, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.86 reviews
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Joe Anand's profile image
Joe Anand 
2 months ago

I am giving this an one star review since I cannot give it a zero. Due to the lack of service from this service station, we have started a lemon car buy-back proceedings against Polestar. I would strongly urge anyone reading this to avoid this brand. They do not have the infrastructure to support their cars - especially if something is not of routine maintenance. The fact that we have to use the Volvo service center for this proves my point. Here are the details on why I am giving this dealership a low rating. Date of Incide... read more

Dustin Stevenson's profile image
Dustin Stevenson 
3 months ago

Unfortunately, I can’t recommend Polestar South Coast Service. Years back, I began driving from LA down here because a previous service manager had been communicative and helpful. However, about a year ago a different service manager took over. Responsiveness declined right away, then things got weird: - They claimed that a previous service performed under warranty was not actually under warranty and that they just “took care of it” for me. Cause, as we all know, dealerships are always doing free work and only mentioning it ... read more

Rendi Amameda's profile image
Rendi Amameda 
4 months ago

This is one of the many reasons i stick with Polestar, their SOS service is phenomenal! Just a push of a button, they respond right away, the tow arrived quickly, and they even send a free ride. The downside is the service center is closed on the weekends, however the service manager at Mission Viejo, Gio, made up for it. He reached out to me before I could, provided the ride I need to get around while they're working on the car, and he got the car done before noon! He's very efficient, attentive and on top of it. He's one ... read more

David Urrutia's profile image
David Urrutia 
10 months ago

Very nice Volvo dealership, coffee, water, tv, couches. 

Andy Hendrawan's profile image
Andy Hendrawan 
a year ago

Excellent Polestar service here!! I've been very happy with the great service provided here to our 2022 Polestar 2. Polestar service advisor, Jonathan Wynn is especially great to work with, excellent communications and really took his time to understand the issues/requests and always came through for us. Highly recommended to service your Polestar here. 

Frequently asked questions about Polestar South Coast Service

How is Polestar South Coast Service rated?

Polestar South Coast Service has a 3.8 star rating with 6 reviews. 

When is Polestar South Coast Service open?

Polestar South Coast Service is open now. It will close at 6:00 p.m. 

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