Pokémoto's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Pokémoto

4.3

About this business

Location details

274 Franklin Village Drive, Franklin, MA 02038, Franklin, MA, 02038, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun11:30 a.m. to 8:00 p.m.
4.3235 reviews
Select a rating
Beth's profile image
Beth 
3 days ago

Disappointed. They had no avocado , no tobiko, no masago, and they gave me brownish disgusting seaweed. The seaweed should not have been served. I got a tiny bit of sauce so I’m stuck with a bowl of rice, some slimy seaweeed, and a little edamame. Waste of money. 

B.W.'s profile image
B.W. 
3 weeks ago

I am extremely disappointed with my recent experience at Pokemoto in Franklin. My husband picked up my salad for lunch and, unfortunately, didn't think to check the bag before leaving. We paid extra for three protein portions, yet what I received was essentially a bowl of lettuce and shredded carrots with only a single scoop of seafood salad. The cucumbers and edamame were completely missing. To make matters worse, this is not an isolated incident. Similar mistakes have happened before. My husband called the restaurant yeste... read more

Joey Smith's profile image
Joey Smith 
3 weeks ago

I've been going here for years. Although I've never had an issue with actual food quality. I have had issues lately with the preparation and the serving size being incorrect. Especially become concerning since it was recently sold to a new owner and they are not following preparation instructions as well as when I ordered recently a THREE protein salad the bowl was only half full and it looked like I got about one protein.. When I got home and called the store I requested the manager. I was told the manager and stepped out a... read more

Keith Robinson's profile image
Keith Robinson 
a month ago

Staff great! Food good better than average corpo slop. Here are the problems. The layout, I didnt even know there was a separate place for drinks to be made. There is no clear signage on where to order drinks vs food. Can you order a drink with your food or do you have to go into 2 different lines? So, confusion from entering. We figure we will order from kiosk right at door. We order from kiosk. About 10 minutes later I get a notification saying food is done. I try to go up to counter to ask already 3 people in line trying ... read more

Sofia Wilson's profile image
Sofia Wilson 
2 months ago

Tasty, fruit is always fresh 

Frequently asked questions about Pokémoto

How is Pokémoto rated?

Pokémoto has a 4.3 star rating with 235 reviews. 

When is Pokémoto open?

Pokémoto is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com