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PNC Bank
- Finance
- Pikesville, MD
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
1819 Reisterstown Rd, Pikesville, MD, 21208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Worst banking experience I have ever had. Never clear about changes. Doesnt notify when things change, just expect you to know what everything means, and does absolutely nothing to help you fix it.
We have worked on a HELOC for several weeks. Our loan officer refused to provide a written summary of our loan terms. She had poor grammar and communication in general. We asked for a new loan officer, which a representative said we could have. Then a supervisor stepped in and denied that request. Overall, not a financial institution I am willing to work with based on poor and inconsistent communication.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
2 years ago I opened a secured card with PNC to build my credit (1000 limit). I did very well and went up to 730 credit score. *2 months ago I used my secured card littlebit more (around $300) but of course paid it off in few days.... but my credit score dropped 40 numbers. *Last week my credit score dropped another 45 numbers because my card was frozen by PNC bank but the branch manager couldn't figure out why. So we called their customer service and they asked for application number for new credit card. We answered I never... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Worst bank I've ever seen in my life. It used to be a good bank. They lie directly to your face. The call center is rude and not helpful. Switching banks asap!
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Terrible bank. Use anyone else. I refinanced with ********************* she lied, cheated and insulted me the whole way through.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Me, and my husband have a automobile loan threw Pnc Bank I spent several hours trying to make my truck payment using there so called automated system on the phone today, when I have others I need to be doing. Finally I got a hold of a customer service lady she could not help me. The lady I talked to did not ask for my loan number or my social security number I have been paying on my truck for 4 years now and I have never seen anything like this pnc bank makes it impossible to make your loan payments over the phone or online.... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
PNC is a terrible bank to do business and personal banking with. they allowed multiple fraudulent charges to post to my account and once i disputed them they gave me a provisional credit for all charges. after not following up with me during investigation they sent me a letter with no documentation or evidence for their conclusion and reversed one of the credits putting me in overdraft. then when trying to resolve the issue i was hung up on multiple times and accused with allegedly owing them a debt after they already marked... read more
Called PNC Bank at ************************************************************************************* to find out if they had walk up teller services since the branch close to me stopped taking cash deposits and stop having people tellers to take checks. The call was answered after three rings and then I was placed on hold. 25 minutes later I arrived at the bank still on hold. Walked into the bank and found that 4 employees were not working but two were working. One helping a customer in the business banking area and the ... read more
I gave them one star because I cant give them minus 10. We were customers of **** (personal, business, loans, credit cards, etc.) and we ended up taking our accounts to another bank because since PNC took over its been chaos. Their customer service is deplorable and after months of going back and forth they simply gave up on our complaint and now we end up with outrageous unjustified charges. Worst banking experience ever.Dont expect the BBB to help resolve your complaints. PNC isnt even accredited by the BBB so its a waste ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.3 star rating with 390 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open at 9:00 a.m.
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