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PNC Bank
- Finance
- Pikesville, MD
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
1819 Reisterstown Rd, Pikesville, MD, 21208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We are banking with PNC for 20 years and had been very happy with them in the past. But that has dramatically changed over the last 12 months. Customer service is very unreliable. When we call and leave a message to be called back; nobody calls you back. We have an investment account with PNC Investments, same story and the statements are not very transparent. Overall the recent experience with PNC is not pleasant and we are seriously considering, changing the bank.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
I have had PNC BANK many years no problems, they used to be a good bank but now a nightmare bank.They are liars, cheat, and steal money from customers.I will be ending my relationship with this terrible bank once I've disputed my transactions.This bank needs to be sued.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Horrible customer services! I’ve never left a bad review this is my first time ever doing so to warn people of the horrible experience I’ve endure. My account was hacked without me giving any information out to anyone. I received an email notification stating that the password on my app had been changed then another email saying that a new phone number from Florida was added then another email with Zelle transaction made with all my balance in my account. I call the police to make a report then called PNC right away when it ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
This bank is horrible poor customer services . Another company stole money from my me and PNC told me I should review my account daily . I am mom of 7 and I work full time . I just joined this bank and I had several problems from dirty locations to no deposit forms . plus she attempted to call me by my fist name ….. I’m going back to my credit union
PNc has numerous subsidiaries It is deceptive since No mailing campaign or otherwise to inform. .Please advise if all PNC or exception applies? Do not respond with the canned statement “PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter” as I do not have issue to resolve. All customers should be publicly aware of any exception. BBB has merged all PNC . Letter dated October 14, 2022. Re: Application to merge **** ***** ****, National Association, San Francisc... read more
The pnc customer service line and the listed services for this branch include 'instantly receive a lost debit card'. When I walk into the branch there are two managers just standing in the lobby staring into the distance. Another employee they identified as the intern was near asleep in one of the offices. When I ask them for the 'instant' debit card replacement they said I needed an appointment. I asked if they could do it as they were just standing there and they said no because I need an appointment. So I walked down the ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
I have two issues with PNC Bank:1. Their mobile app has been unusable for months. It accepts my user name and password but it just loads right back the the login page like nothing happened. I have a flagship phone that is less than a year old and the app is updated to the most recent version.2. I have been trying to place an international order online and my credit card keeps getting declined. After the first attempt, I received a fraud alert text message. I confirmed the order was placed by me but I was contacted by the ven... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
I am very disappointed in this bank, they dont protect the customer they help the scammers steal money from our accounts and deny complaints to benefit the person who steals your information.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
PNC Bank has been double debiting my checking account for, at least, the past eight months. My credit score indicates that I am very financially responsible, but PNC has a very infuriating way of gaslighting customers when strange accounting anomalies are noticed. Frankly, I am tired of this company stealing my money, forcing my account to overdraft ostensibly by utilizing dubious computer code, routinely misleading me about my ACTUAL available balance (i.e., real-time), and then suggesting that I shop with paper and pen to ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.3 star rating with 390 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open at 9:00 a.m.
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