PNC Bank

DONALD M 

on BBB

2 years ago

PNC bank did it again. I received deposits from the woman who purchased my house in Maine. I then had a PNC rep call me and question the deposits, which I explained. Then I received deposits again this morning and it showed a $2400 balance in my account as I had $900 already in the account and another $1,400 kicked in. I then transferred $1,300 into my savings acct at PNC and a few hours later I get a low threshold alert of $0 in every account leaving me with no money for the weekend. I then called and the bank explained tha... read more

N. M. 

on BBB

2 years ago

Stay away! They closed my account then decided 2 months later to charge me $300 in an invoice and put me on chex systems and early warning. I got a collection letter and disputed it. You can't close put someone's account completely and 2 months later charge them some random amount. They closed my account and cost me to lose a bunch of money on items sent back as the refunds bounced. 

Shouh-Rong T 

on BBB

2 years ago

I just left PNC Investments. I moved my retirement investments to PNC in 2018 and everything was fine. My first financial advisor left about a year into my being with PNC and prior to her departure, she sent an email to me to be sure that I am notified of my new advisor. Fast forward to earlier this month. I made a contribution to my retirement account by sending him the check to be processed and deposit into the account (since PNC local branches are not able to do so for me). I did not hear back from the advisor for 2 weeks... read more

Sebastian F 

on BBB

2 years ago

I have a credit card with them, and the limit started at ~$7500. I took on some balance transfer offers with a couple of my credit cards and started looking into some mortgages (how dare I) and they slashed my limit down to $500. This will certainly decrease my score and it could lead to a domino effect, probably mainly because I took advantage of 0% balance transfer offers. It's just not fair. I've never had this happen with another company. I regret taking out their card. They can kill my credit limit in a matter of days, ... read more

art n 

on BBB

2 years ago

Thier system is always down, passwords never work, they ask you to reset, then when you do, the system states the website is unavailable. Was told thsi was done so that people can not log in to make payments and have clients uncurr late fees. Stay away from this bank and especially thier credit cards. The most unprofessional company i have ever dealt with. 

Cortez W 

on BBB

2 years ago

I fulfilled my auto loan obligations with PNC bank and four months later I have yet to receive the title to the vehicle I purchased. They advised me that the title was electronically released to the state in which I purchased the vehicle in and not the state I currently live in. After finally getting through to the *** in that state, they advised that no such thing happened. I contacted PNC and they advised that it was released to the current state that I reside in, which turned out not to be true as well. I called PNC back ... read more

Felicia J 

on BBB

2 years ago

PNC Bank is conducting fraudulent activity. I applied for a loan and was told by *******, Accounts manager, that I was awarded the loan but I needed $200 for PPI insurance. I sent the $200. I was later called and told that I had to pay $500 for the closing cost of the loan. 3 hours later, a ***********************, loan supervisor, that I needed to pay $800 for the closing cost of the loan. I recorded the calls and asked for my money back and the company refused. Be aware with doing business with this company. 

Rob 

on BBB

3 years ago

I just left PNC Bank, in the Dallas area.<br /> I had to go to the branch location because after three days and 15 calls to Customer service I could never get to talk to a live person. I wanted to get a understanding of my credit card rewards. When I got the card I was supposed to receive 4%, on gas, 3% on restaurants 2% on grocery stores. After visiting with them branch manager they have only been giving me 1%. The branch manager was on the phone with Customer service for an hour, when we finally got to where we could talk ... read more

Marie K 

on BBB

3 years ago

Absolutely horrible. My online-only bank got swallowed by BBVA, and then ultimately this bank. I was never told I'd need to visit in person to do regular banking things-- I do not have a local branch. I've been trying to get bank statements from a closed account and their only method to do so is to either visit in person, or send in a request by mail. When I told them the documents are time-sensitive and I will not be able to secure housing without them, that I don't have a car, they said I should find someone to give me a r... read more