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Plaza Azul Apartments
- Apartments
- Houston, TX
About this business
Under New Management, Undergoing Renovation Project.
Location details
12600 Brookglade Cir, Houston, TX, 77099, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:30 p.m. | |
| Sun | Closed |
BEWARE!!!! Do not waste your time applying for these apartments it's been since July when first applied and no one has reached out to me or gave me a update on my application. I've called numerous times to check the status of my application and all they can say is you are on a waiting list. Wasnt informed of a waiting list for a one bedroom only two bedroom had a waiting list when I applied. Very unprofessional property manager never there. Ladies in the office no clue of anythingabout when apartments will be ready or anythi... read more
Had a bad experience A really bad experience this year with this complex. Which is in under a new management. August 2018 to 2019. Lady at front very disrespectful. They not fixing anything. From day 1 until end of my lease air conditioner could not get fixed.
Business response:
Hello, We are very sorry that you have had a bad experience. Please contact our office by coming in or by phone so our company can rectify the issues which you are having or have had. We hope to hear from you soon. Warm Regards, Plaza Azul Apartments Management
Great Place to Stay I moved in May 2018 with the rent special and I have no complaints. The day of move in was after the office closed, in which I could not get into the drive through gate, due to security reasons. I contacted the After hours answering service, and they sent a maintenance staff person to let me in, which was pretty nice. The next day, i was in the office to get my car gate card. I also spoke to the office staff to have my apartments patio to be more secure. The office sent someone to switch the secure lockin... read more
Excellent place to live My family and I have been to several different apartments in Houston and this has to be by far one of the best! We feel very safe since the new management has taken over. All the bad people are gone thanks to the security that was hired and now its all families living here. They have a pool and a kids play area for my 5 year. The rent is very reasonable, when I moved in they had a special going for one month free I think but that probably changes throughout the year. The maintenance comes fast and usu... read more
Business response:
Thank you for taking the time out to review us. We appreciate your kind words and will pass it along to the maintenance staff. We are continuing renovations throughout the property i.e. paving parking lots, implementing LED lighting on buildings, ensuring all community gates are in proper working condition, safety and security is one of our top priorities and we will glad the security on the property has made a positive difference.
DON'T MOVE HERE.... SERIOUSLY!!! THEY ARE RUDE, DISRESPECTFUL, AND VERY UNPROFESSIONAL!! THEY DON'T WANT TO DO REPAIRS, THEY RIG THINGS TOGETHER INSTEAD OF FIXING IT!! THE SEWAGE WOULD OVERFLOW IN FRONT MY BUILDING AT LEAST 2 WEEKS OUT OF THE MONTH. THE WATER BILL ALWAYS FLUCTUATED $50-70 EVERY MONTH FOR A 1X1 WITH ONLY ONE PERSON. KIDS RUN AROUND BREAKING RESIDENTS' WINDOWS. DRUG ACTIVITY, AND SECURITY OFFICERS DON'T CARE!! DUMPSTERS ALWAYS FILLED WITH FURNITURE, OVERFLOWING WITH GARBAGE AND OLD FOOD. HUGE STRAY PITBULLS, G... read more
Business response:
Thank you for taking the out to complete the online review. We appreciate your feedback. We are very sorry to hear of your prior issues you experienced, Plaza Azul Apartments came under new ownership January 2017. Since January 2017, we have hired a new security company to patrol the premises randomly throughout the day/night. All of our maintenance staff is fully trained in their respective duties. No pets are allowed to run free and the dumpsters and trash is emptied several times a week. New professional staff is working ... read more
It is a very good apt. complex in this neighborhood Before it was not a nice place but now, I see very good improvements in this apt. complex. The new management is working hard. In 2 months, they start to fix the gates, security on site, courtesy officer on site.. etc. I like here. And i strongly recommend this apt. complex to my friend in this neighborhood.
Business response:
Thank you for taking the out to complete the online review. We appreciate your feedback. We are happy to hear you were satisfied with Plaza Azul Apartments. We have came under new ownership in January 2017. We hope to build on any positives prior ownership did and look to strengthen any weaknesses prior ownership had. Thank you and we hope you are continually satisfied.
no place to live. do not move here !!! you will live to regret it. they only have one maitanance guy they have problems with there air conditioner units.they have alot of fees too add to your rent amount like gas, sewer, water and more. the trash dumpster is to small its always over filled and it stinks of course. and then they have no emergency maitanance, they have a number but Nino one to answer.
Business response:
Thank you for taking the out to complete the online review. We appreciate your feedback. We are very sorry to hear of your prior issues you experienced, Plaza Azul Apartments came under new ownership January 2017. Since January 2017, we have hired completely new maintenance staff team members All of our maintenance staff is fully trained in their respective duties. We felt prior ownership rental policies were a little confusing as well, so we included water and trash in our low rent. Our trash pick up is now done several tim... read more
Frequently asked questions about Plaza Azul Apartments
How is Plaza Azul Apartments rated?
Plaza Azul Apartments has a 4.3 star rating with 450 reviews.
When is Plaza Azul Apartments open?
Plaza Azul Apartments is closed now. It will open on Monday at 9:00 a.m.
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