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Platte Valley Medical Center
- Medical Centers
- Brighton, CO
About this business
Platte Valley Medical Center is a national top performing hospital with a mission to foster optimal health for all. Our care is patient-centered and we are dedicated to personalizing, humanizing, and demystifying the healthcare experience.
Location details
1600 Prairie Center Pkwy, Brighton, CO, 80601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Delivered our son on December 23rd. In-between the doctors that have a god complex, don't care what you have to say or think, even laugh at you when they cause you pain, and the nurses that can't be bothered with talking with you, they are too busy talking at you. Ask you the same question over and over because they think you are making a wrong decision. We live a mile away, and we are pretty sure we are going to be going to another hospital for future events.
Worst hospital I have been to. Yes, I have been to more than my fare share. My child has had type 1 diabetes for 7 years and I was first diagnosed with cancer 5 years ago. The staff in the ER are cold, heartless, and could care less that you are there. I have given this hospital chance after chance. This hospital and the staff in it are the reason I drive 40 minutes to a real hospital. What a joke! �
Business response:
Hi Kristen, we're very sorry to hear that you've had negative experiences with us. We take all feedback seriously and we have a Patient Relations Advocate who would like to speak with you. Her name is Lori and her phone number is 303-498-1860, or if you would like to send us your contact information we can have Lori call you. We will also share your review with her and our Emergency Department team.
I took my daughter there last night for feeding intolerance. I asked the nurse if she can watch my baby for less then 5 min because I forgot my bag in the front and they thought I left my daughter there. When I asked the nurse to watch her. They called a social worker to question me. It was ridiculous the nurse and staff made me feel horrible. The doctor was being rude on why didn’t I take her to a children’s hospital. Because they have no pediatrician for children. They assume that everyone knows that. I’ve never been so up... read more
Business response:
Hi Melissa, we're very sorry to hear that you've had a negative experience with us. We take all feedback seriously and would like to speak with you about your experience. If you would please send us your contact information via private message, our patient representative would like to give you a call tomorrow. Or, if you prefer, you can call her directly at 303-498-1560. Thank you for your feedback.
Within the last two er visits for my heart issues this month alone your staff went right away getting my vitals and getting me to the room. And explainingg what they were doing and what I needed to do in mean time. I was afraid to go to er, due to note 2yrs ago said plan on staying 4 hrs , . But things ha ave changed. They take me back as soon as I told them I have a pots, where my heart races and won't come down. But they do a technique that slows it down. You have great er doctor gust adr.harrod awesome they knew what to d... read more
Business response:
We’re glad to hear you’re alright! Thanks for sharing your experience, we will pass your thanks to Dr. Harrod. Have a wonderful rest of your Sunday and we hope you recover quickly.
Taking real good care of me and helping me get through a lot right now I'm feeling better than I have in a long time especially after I fight this infection off then the rest is all down hill. But truly great staff and fun people kept me comfortable through my whole stay
Visited the ER last night and the nurses are WAY too busy talking to each other to help. When they talked they were nice but we needed something got ignored when I was 5 feet away, had to get completely different nurse for help. Then we have to stay an extra hour and a half because they lost my wife's urine sample. When finally had enough was lectured by the nurse about she did no wrong! I literally was ignored the first and the second they were just talking about everyday life NOT work. Then blamed the head nurse didn't tel... read more
Business response:
Hi Brad, we're sorry to hear you had this experience, but thank you for sharing your feedback. I will forward your review to the director of our ED, as well as our Patient Representative. If you would like to send me a Direct Message with your contact information, we can have our Patient Representative, Lori, reach out to you directly. Thank you again for sharing your review.
Frequently asked questions about Platte Valley Medical Center
How is Platte Valley Medical Center rated?
Platte Valley Medical Center has a 3.5 star rating with 942 reviews.
When is Platte Valley Medical Center open?
Platte Valley Medical Center is closed now. It will open at 9:00 a.m.
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