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Plato's Closet
- Used, Vintage & Consignment
- Austin, TX
About this business
Clothing Clothing & Accessories
Location details
10515 N Mopac Expy, Ste A160, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
poor customer service and unapologetic attitude from employee. I rarely shop here but have in the past, brought 2 bags of good unworn jeans and shirts that looked new. Went back and walked over as the employees were huttled talking, the scattered, and waited 5 min for a worker to come assist me and when she came, handed me the clothes back and told me they wouldnt tske them because of wear and tear but alot of the clothing was barely worn.......Never again, I can go to goodwill and gi d some of the same clothes that they get... read more
This Plato’s is a joke. Brought a hamper full of clean, folded clothes (all brand new, brand name items). She said they’d like to take two items for 2$. Returned the rest of the clothes back to me in a messy pile. Told her hard pass. If you’re trying to sell clothing, I’d recommend poshmark app or eBay!
I come to this store all the time (literally, all the time), and I have never had an experience less than great. Their selection is the best I've seen, and the staff is very friendly and always offering to help. Highly recommend checking them out!
This is hands down the best Plato's Closet I've been to (and I'd consider myself somewhat of a connoisseur). The owner says hello to me by name, and the staff is always attentive and happy to help. Excellent customer service like that in retail goes a long way!!
If you really care about your business and customers, you would hire experienced customer service rep/retail experienced staff in every location in the South/North Austin locations. Notice how they treat people and notice how the people leave. If they leave upset, maybe you're workers are the problem??? IDK it's just a VERY simple fix. Or you know, just don't hire underage, immature, rude, and poorly dressed employees.
I'm not happy with the customer service here. Shay made me throw my bags down on the ground as she finished up something. When I put them in the wrong spot, THE STRIPED CARPET AS I SAID, she was very rude and gave me a limited timeline. When picking up and me denying her purchasing two items on the list, she slammed down the new receipts as if it were an inconvenience for her. She must have been the manager as everyone was answering to her. Because of her, and yes I've shopped here many times, I WILL NEVER BE BACK!!! She nee... read more
Very clean and the staff was awesome, if u want a good experience go here. The south has a nasty owner and the store is messy. I loved the north location good job to the owner because your employees want to be there and like it.
Business response:
Thank you! We're so happy you had a great experience!
Frequently asked questions about Plato's Closet
How is Plato's Closet rated?
Plato's Closet has a 3.2 star rating with 236 reviews.
When is Plato's Closet open?
Plato's Closet is closed now. It will open on Monday at 9:00 a.m.
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