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Chain retailer buying & selling trendy secondhand clothing for teens & young adults.
29 E Marketview Dr, Champaign, IL, 61820, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My fiancé and I have each brought in a bag of clothes recently and I'm shocked by the items they don't take. This store is very picky and they go through your clothes and act like its trash. If it weren't for wanting to make an easy $20 then I wouldn't have sold to them. After that experience I'd rather just throw the clothes in one of the bins around town.
Business response:
Hi Tori, thank you for your feedback, and we want to apologize for your negative experience selling to our store. There are several factors that are considered when buying items including brands, condition of wear, current inventory and more. We hope you'll try us again in the future. Thanks again!
There is bearly any kids stuff need more
Business response:
Hi Julana, we are a teen and 20-something resale retail store so we do not carry children's clothing and gear. We apologize if we gave off the wrong impression. We do have a sister store called Once Upon A Child that buys and sells gently used children's clothing and more. For locations, please visit their website http://www.onceuponachild.com/Locations. Thank you.
There is a girl who works there with curly black hair and she is super mean every time I go in. Idk why they dont fire her. Everyone else ive talked to has had a bad experience with her too. She never takes any of your clothes and is super rude. Wish they would fire her already. Anyone else have issues wiht her?
Business response:
Hi April. Please know that we do take all reviews and comments very seriously and we will be looking into this. Customer service is our top priority and we want every customer to have a positive in-store experience.
Friendly staff and quality products!
I love this store I come in all the time. I just wish they were a little cheaper on some things, or if they did more sales
This place is ridiculous. The store is trashy and they would not take brand new Levi's. I would rather give my son's clothes away to someone who will appreciate them.
Business response:
Dear Beth, my name is Natalie Hall and I'm the District Manager for Plato's in Champaign. I'm very sorry to hear about your experience but would like to talk to you more about it, so that we can better our service and customer experiences. Please feel free to call me at my store tomorrow any time between 11-6. 309-662-9844 thank you again for your time.
Plato's Closet has a 4 star rating with 554 reviews.
Plato's Closet is open now. It will close at 6:00 p.m.
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