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Plato's Closet
- Used, Vintage & Consignment
- Canton, OH
About this business
Plato's Closet is located at 4329 Whipple Ave NW, Canton, OH. This business specializes in Used Furniture, Thrift Stores and Vintage & Used Clothing and has 2 review(s) with a star rating of 4.5.
Location details
4711 Dressler Rd NW, Canton, OH, 44718, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Hi Angela, I am so sorry you did not have a 5-star experience in our store. If you would send us a message, we would love to know more about your experience as we are always trying to improve! Thank you for your time.
3 different times and my last 3 times there to purchase stuff they have had stains on them or ripped. I don’t try on each item everytime bc i have kids with me and the dressing rooms don’t allow enough room. And if you try to return them the employees refuse to accept them even with tags and receipt and have some bs excuse.
Business response:
Hi Kayleigh, I'm so sorry you have not had a positive experience in our store. We try our hardest to ensure that items are free of stains and holes, but we are human and things sometimes slip through the cracks. Our first fitting room is the largest - feel free to request that fitting room if you have children with you. Our employees would be happy to accomodate. I just spoke to the manager in charge this evening about the pair of jeans you messaged us about, and she said they will accept the return with your receipt. Please... read more
My husband just took a bag full of jeans here hardly ever worn all name brand from Levi’s to dc to lucky brand nice jeans and was told they all had stains on them and are to worn mind you not one pair has a stain and you can hardly tell they are even worn we both looked at each other and laughed because while we waiting to hear what they had to say we went and looked at the clothes they did have and everything is faded and nasty looking I just think it’s sad that you guys say that line well your clothes are stained and worn ... read more
We frequently go to Plato’s in Bridgeville PA and decided to try Canton...the store was big, open and had a lot of clothes, yet I didn’t find much. I also have 20% off that I had earned but couldn’t use at this store, kind of disappointed.
If I could rate a zero I would. First red flag today is that I was told the wait time for dropping off was 20-30 minutes ( no problem at all) and then I get a text 5 minutes later that my order is complete. Please explain how you looked through over 50 articles of clothing in under 5 minutes!! Three times I've visited this summer and all three times they won't buy my clothes. It's funny the excuses for them ( too old, worn, stains) considering about half of each batch was not only current and name brand but also I had purcha... read more
Business response:
Hi Toriane, I am so sorry you did not have a positive experience in our store. Our employees are trained to sort through items very quickly in order to make the process as smooth and quick as possible for our customers. If you would like to bring your items back in, one of our managers would be happy to go through your items with you, and if you do decided to come back and have questions, our managers are always happy to address them immediately. As for your concern about items that are still in retail stores not being bough... read more
Fair prices, Excellent service, and WONDERFUL staff! �
I took in a bag full of jeans. 5 American Eagle, 1 Hollister, 1 Levi, & a couple shorts. They wouldn't buy any of them! I was told they had stains on them and I could try to get them out and come back with them! NOT! I won't be back! I can honestly say one pair looked a bit rough with a wear hole in the leg, but the majority they sell there have holes in them. The other 6 pair of jeans were perfect! I will try to post a picture of them. Funny thing is.. They are in the same shape I bought them in one year ago at the same sto... read more
Business response:
Hi Missy, I'm sorry your experience today was not 100% positive. We do look to purchase gently used items that have been in retail stores in the last 12-18 months in great condition. Our lighting allows us to see imperfections that may not be visible in other lighting. If you ever have questions about what we were not able to purchase, we would be happy to go through them with you. We always try to keep our current inventory in great shape for our customers. Once again I'd like to apologize, and I hope that you will consider... read more
This place is an absolute joke. They will never buy your clothes and if they do, offer you $10 for a huge bucket of items
Business response:
Hey Matt! We do purchase items based on current style, condition, and our inventory demand. Items are priced by the type of item and brand. We try to purchase items that have been in retail in the last year to year and a half or so. If you'd like to bring your items in and gave a manager go through them with you, we would be happy to do so!
Business response:
Hi Amy! I'm sorry you felt you had a 1 star experience in our store. Would you mind sending us a private message with some details? We want to ensure a great experience customer experience for ALL our customers in the future!
Frequently asked questions about Plato's Closet
How is Plato's Closet rated?
Plato's Closet has a 3.7 star rating with 728 reviews.
When is Plato's Closet open?
Plato's Closet is closed now. It will open on Monday at 9:00 a.m.
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