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Plato's Closet
- Clothing Rental
- Mooresville, NC
About this business
Location details
335 W Plaza Dr, Mooresville, NC, 28117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We absolutely love this place! They have the cutest clothes and things ever! Priced very well!
Business response:
Hi April!!! Thanks so much for the positive review! We appreciate your feedback! :)
Within the last month, I've been stopping by this store almost once a week. I walk in and I'm welcomed by smiling faces, spoke to, asked if I need help looking for any particular items, and I always make a purchase. The ladies who work there converse with me and are extremely polite. I very much so enjoy this store and plan to keep visiting as often as possible!
Some of the employees are rude and they socialize a little too much. But overall everything is great!
Business response:
Jessican thanks for your great review! We are glad you are happy with the store. Please always let us know if there is something you are looking for but can't find OK? We want to make sure we are carrying all the latest trends and styles .
Was told they couldn't take some brand new, never worn clothes because of "normal wear and tear".
My daughter loves this store, and so do I very nice merchandise.
I used to be a big fan of Plato's Closet. Unfortunately, Mooresville location ruined that. They are the most judgmental, rude people I've ever encountered. I've noticed that based on you appearance is what you get paid and what clothes they take. I took 2 baskets full of unworn michael Kors. North face, American eagle, etc and they told me they couldn't take anything because of it being over worn or stained. It pissrd me off and I'll never go back again.
Business response:
Hi Kayla. Sorry about your bad experience in 2014. We’re under new ownership, and we hope you’ll stop in to give us a chance to exceed your expectations. We’ve worked hard to revitalize the store, and build a great service-oriented team.
I really LOVED this store when it first opened, I bought a few really cute items in here, but I have been in here a bunch of times since probably around april, and every thing I pick up and look at is stained. I found a cute grey Holister t shirt, and looked at the back and it had a brown stain on it. A blue pair of jeans had a dried white stain. I thought they didnt take stained clothes? I went in last week to look for a white dress shirt, and I picked one off the rack, its by Forever 21, and it has a big black mark on the ... read more
Business response:
Macy, I am sorry your second experience at our store wasn't the same. Unfortunately sometimes our buyers do over look things when they are selecting items. We are doing an extensive training with all of our buyers new and old to prevent this as much as we can. I hope you'll reconsider giving us another try and I'm sure you'll find things back to the quality and expectations you had. If you go in for another try, email the store first and I will have some closet cash for you at the desk. =)
Frequently asked questions about Plato's Closet
How is Plato's Closet rated?
Plato's Closet has a 3.7 star rating with 479 reviews.
When is Plato's Closet open?
Plato's Closet is closed now. It will open at 9:00 a.m.
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