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Platinum Quality Air 500
- Heating & Air Conditioning/HVAC
- Hampton, VA
About this business
Location details
1715 Kecoughtan Rd, Hampton, VA, 23661, United States
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***DO NOT USE if you want anything other than an expensive service call out you can get from anywhere*** I purchased a new HVAC system in 2017 for ten thousand plus dollars. The installation went fine with only some minor damage to my wall where the controller was placed. The fact that the damage was never fixed should have been my first clue there would be issues in the future. I was enrolled in the service club gold membership program for 2 years pre paid. This plan was sold as free service and repairs and guaranteed appoi... read more
Support continues without interruption over many years. Very reliable HVAC.
Platinum has been servicing the boiler for our radiant heat system for a number of years. Our experiences with this small company have been overwhelmingly positive. Can't recommend them highly enough.
Please do not use!!!!!! Terrible i have had a maintenance agreement for about 9 months. Back in January they performed the first annual maintenance. after the service rep was finished i asked if he checked the downstairs unit as i did not think it was allowing the two zones to operate properly. he stated"it is working fine. after i discussed further he said it may be and it may not be? the second serviced the same rep came and supposedly serviced the units. soon thereafter i turned on the AC for the upstairs and the air outl... read more
We have been customers since 2016 and have bought 2 systems with them for 2 different homes. However, we will never use them again for any service!!! We were to supposed to have our system serviced on January 18th, but Karen called to reschedule due to the tech having Covid. new appointment scheduled for Thursday, 1/27. Well, this past weekend when it was 28 degrees outside, we woke up to no heat. We immediately called to ask for a tech to come out. Two hours later, Karen called to say she had nobody to send and would have t... read more
Frequently asked questions about Platinum Quality Air 500
How is Platinum Quality Air 500 rated?
Platinum Quality Air 500 has a 4.3 star rating with 47 reviews.
When is Platinum Quality Air 500 open?
Platinum Quality Air 500 is open now. It is open 24/7.
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