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Plaid Management
- Real Estate Agents
- Independence, MO
About this business
Location details
4710 S Cedar Crest Ct #400, Suite 400, Independence, MO, 64055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 1:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service & not professional whatsoever. We love the property that we’re renting but I wish we could rent from the owners instead of this company. Not only did we get the wrong lock code to move in & have to call a locksmith to get in because their office is closed on weekends, the lawn looked like it hasn’t been mowed in several weeks. They say they have a cleaning company but the floors turned our feet black before moving anything in, my paper towel from cleaning the counters with brown/black, tubs & toilet... read more
Terrible customer service & not professional whatsoever. We love the property that we’re renting but I wish we could rent from the owners instead of this company. Not only did we get the wrong lock code to move in & have to call a locksmith to get in because their office is closed on weekends, the lawn looked like it hasn’t been mowed in several weeks. They say they have a cleaning company but the floors turned our feet black before moving anything in, my paper towel from cleaning the counters with brown/black, tubs & toilet... read more
THEY USE TENANTS TO REDO HOUSES. YOU WILL NOT GET YOUR SECURITY DEPOSIT BACK. DOCUMENT EVERYTHING IF YOU MOVE. DO NOT TRUST THEM TO CHOOSE A CONTRACTOR. THEY ARE MONEY HUNGRY. When we started the process of finding a rental Plaid was very helpful. But once we signed the lease they were very hard to get a hold of and took their time to get repairs made when needed. The Move In walk through was very laid back, the contractor they hired did not look through the house, he just told us if we saw anything that we should tell him. ... read more
Very professional and always available for questions or concerns
We were told in person and in writing to expect a full refund, then Plaid tried to hold us responsible for the cost of an entire house repainting among other little things. They changed and reduced the costs they claimed we owed three times, but it always totaled more than our damage deposit. We ended up taking them to small claims and getting a judgement in our favor.
‐Horrible communication ‐Charges excessively for "repairs" after move out -unfriendly maintenance team
They will charge you for everything even if you leave the house in perfect condition and will charge you for general repairs that should be covered by them. Don’t recommend at all stay away and rent from someone more reputable
RecommendedI rented a house from them for 3 years and they always responded promptly to maintenance issues and took care of them completely. They always did exactly what they agreed to do and when i moved out, they were very clear about what had to be done. (very strict, but very clear). I have heard horror stories about other rental companies in the past and was skeptical but again, they did exactly what they agreed to do and didn't try to play any games. I highly recommend them as a company with integrity.
Don't rip tennants off by making them pay for a remodel when it was not in good shape when you bought the property!!!
Frequently asked questions about Plaid Management
How is Plaid Management rated?
Plaid Management has a 2.9 star rating with 121 reviews.
When is Plaid Management open?
Plaid Management is open now. It will close at 5:00 p.m.
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