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Pioneer Restoration
- Contractors
- Redmond, OR
About this business
Specialties Pioneer Restoration is a property restoration company serving clients in and around the Redmond area. If your home or business suffers from water damage, fire damage, smoke damage, mold damage, or biohazards, our knowledgeable, empathetic cleanup experts can help. Specializing in: Carpet Dry Out Mold Mitigation and Air Quality Testing Smoke Damage / Soot Removal Content Restoration Disaster Reconstruction Remodel We offer each client a customized and integrated approach to their restoration needs, performing the ... read more
Location details
675 NE Hemlock Ave #116, Ste 116, Redmond, OR, 97756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThis is a great company, friendly, upbeat and great to work with! Highly recommend.
They were supposed to be working with me and the neighbor on our fence we share and so far they sided with her she got to pick the style of the fence, the material, the height of the fence which my dog can no fit under. But they won't fix it because its not what she want and she got to pick the builders. she also got to pick the day it was going to be done and I had not heard from my insurance company. Now I find out the insurance company is not covering the coat of the expense fence. So thanks for nothing.
Business response:
Good Morning Amanda, Thank you for bringing this matter to our attention. We understand this situation needs to be fixed and we are currently working on a solution. We will send you an email right now so we can get this fixed as soon as possible.
Horrible Experience Took us 2 months of being away from our home, Paul said would be two weeks. Paul made promises Never kept. im contacting Better Business Bureau, our progress agent and Oregon contractors board. the last straw after we came home paul was supposedly instructed by owner to come make right with us my wife asked for a cleaner for floor. paul promised he would bring it that day. its now over three months we never got the warranty promised and will never Use recommend
Business response:
Hi Gene, I'm so sorry to hear about your experience. We'll look into this and will follow up in the next 24-48 hours. I'll send you a private message to confirm your phone number.
They were great at first. When it came to restoring our home, they didn't return calls. We were told to use their subcontractor. The subcontractor never returned our calls. I would not use them again.
I've worked alongside Pioneer Restoration on many occasions. It's a pleasure working with such a professional company with such dedication to quality and customer service. Two thumbs enthusiastically up!
They showed up ready to go! Friendly service, great attitude in a crisis. Very happy with how we were treated!! Until they never showed up again. Then I have mice in my house now from the gaping hole they left. No worries I fixed it myself. Didn't know it was this easy to screw people over. Never will I ever use these asshats again.
Work was fine. Billing practices are sloppy. Mother was billed for equipment not even brought on her property. We had to drive from Bend to Redmond to straighten it out. Then OVER a year later, she received a bill for over $1,000 for carpeting and vinyl they NEVER installed! Pioneer accepted her check January 2015 with a conditional endorsement that "endorsement here on and acceptance hereof constituted payment in full of ALL obligations owed"! If you are NOT careful, these people will really take advantage of you! Work was ... read more
Frequently asked questions about Pioneer Restoration
How is Pioneer Restoration rated?
Pioneer Restoration has a 4.6 star rating with 122 reviews.
When is Pioneer Restoration open?
Pioneer Restoration is closed now. It will open at 9:00 a.m.
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