This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pima Federal Credit Union
- Credit Unions
- Tucson, AZ
About this business
Location details
2455 E Valencia Rd, Ste 100, Tucson, AZ, 85706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Recommendedgreat banking and fast prompt service
Horrible customer service. very rude and careless team.
Will issue letters of credit for an auto loan, then withdraw them and change them around when you actually sit down at the dealership and wait for them for 2 hours... Not to mention the failure to call back and having to chase them down. Oh, and look up “cross collateralization”
approved for a loan over a month ago, and now we keep getting letters in mail threatening to raise interest rates because they have not received paperwork that we sent 3 times and sent with signature confirmation!!! online loan process does not have there ducks in a row!!!
Business response:
Thank you for your feedback. We’re sorry to hear about your experience with our loan process and would like the opportunity to speak with you in greater detail. We’re confident that we can find a resolution to turn your experience into a positive one. Please send us a private message with your contact information so that we may reach out to you personally.
I moved to the Tucson area last summer, and they were very welcoming and helpful. Chelsea helped me out a lot
Business response:
Thanks for your membership and feedback, Lilly! We're happy to hear you've had such a positive experience with us.
These people and I use that term loosely, refused to give me any of my money. Holding my check for 8 days. Say they can’t release any of a $2000 check. No money for gas, no money for groceries to feed my boys. Thanks for nothing.
I’ve been with this “not for profit” institution for over 30 years. They changed there overdraft policy. Now I have a limited number of times that I can have access to my own accounts. Now they will charge me to have access to my own money. That’s nuts! Now I am looking for a me banking institution.
I’ve had a horrible experience with Pima federal credit union since iv opened an account, I will never use your bank ever again and will be closing my accounts ASAP!! 🤬🤬🤬🤬🤬🤯
Business response:
Hi Daniel, Thank you for your feedback. We’re sorry to hear about the recent experience you’ve had. We would like to learn the details and invite you to give us a call at 520-887-5010 or you may send us a private message with your information. Again, we value your feedback and look forward to the opportunity to speak with you.
Springerville office is the very best. I love you guys. Margaret, Tammy and Jennifer (new guy too) thank you!
Frequently asked questions about Pima Federal Credit Union
How is Pima Federal Credit Union rated?
Pima Federal Credit Union has a 3.1 star rating with 182 reviews.
When is Pima Federal Credit Union open?
Pima Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com