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Pikes Peak Spine & Joint
- Healthcare
- Colorado Springs, CO
About this business
Location details
3604 Galley Rd Suite 202, Colorado Springs, CO, 80909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 4:00 p.m. | |
| Wed | 08:00 a.m. to 4:00 p.m. | |
| Thu | 08:00 a.m. to 4:00 p.m. | |
| Fri | 08:00 a.m. to 4:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
If you or someone you care about is in pain, don’t count on timely communication from Pikes Peak Spine & Joint. I believe Dr. Latch is a good doctor, and when my mom was actually able to receive treatment, her neck pain did improve. Unfortunately, getting care was a constant struggle due to administrative issues. We experienced repeated scheduling problems, multiple insurance errors, long approval delays, and poor follow-up. On numerous occasions, we were told to wait for insurance approval and then never received a call bac... read more
5 stars down to 1-2 stars... My first appointment i was pretty much called a liar... After bringing in my documents showing that i had back problems she then believed me. Since then, and after a complaint was made, she moved on to another company. The doctors that i saw after her were great and the staff was great. A year, or so, went by and when i went back in one of the doctors weren't there any longer. This was odd as that doctor, and staff, were great. After dealing with another new doctor we went over everything again a... read more
I do NOT recommend them. While PA Christie Troyer has been great, there is a huge disconnect between her and the admin staff. I have waited 3+ weeks EVERY time she has referred me for anything. (Edit to update that I’ve been waiting for several months now with no contact.) Then I attempt to call and obtain the referrals and get either a voicemail box with no response after leaving a message, or someone saying they will call me back. Yet they never do. This has happened 3 times so far and has been a huge hindrance to getting ... read more
Was charged $50 for a 5-10min phone consultation for neck injections in June. Never been in the office, never got a follow up, no one answers the phone. just a bill.
In the beginning I would have given this place 10 stars but now I wouldn’t even give one, had my nerves burned, the pain came back scheduled my appt was told it needed to be cancelled because I needed a follow up, that was scheduled had the appt and set for my nerves to get burned again, they called me 40 minutes before I was due to arrive to tell me the machine broke and I would get a call later in the week to reschedule, a week went by heard nothing so I reached out spoke with Miguel which he informed me of wrong informati... read more
Frequently asked questions about Pikes Peak Spine & Joint
How is Pikes Peak Spine & Joint rated?
Pikes Peak Spine & Joint has a 3.9 star rating with 84 reviews.
When is Pikes Peak Spine & Joint open?
Pikes Peak Spine & Joint is closed now. It will open on Tuesday at 8:00 a.m.
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