655 Automotive Drive, Colorado Springs, CO 80905 United States
https://www.pikespeakacura.com/
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Pikes Peak Acura. 669 likes · 12 talking about this · 951 were here. Acuras. Lots of 'em! New or used, or anything else we know we can find the perfect car with the best financing options for anyone!...
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Christian H. on Birdeye
2 years ago
09/16/2021, 15:54 PM
AVOID THIS DEALERSHIP. My wife and I visited this dealership to attempt to purchase an MDX. We had already secured financing and told each individual that we spoke to, multiple times, that we DID NOT want financing through them. A Bottom line price was agreed upon, with the number written down. We shook hands and I left my wife at the dealership to finish up paperwork. There were multiple attempts to get her to sign paperwork to apply for financing, after we made it crystal clear that we had no interest in financing through them. We also declined any additional warranties (Several times). We left the dealership and waited for our bank to send us the contract. Once we received it, the contract was for 2500 more than we agreed to. We almost didn’t notice until we read the breakdown of the financing. Somehow the dealership added approximately 2500 to the price we agreed upon. After making sure these fees were not associated with our lender, we asked the dealership how the 2500 got added on? We had multiple explanations, one about how they thought there was supposed to be an extended warranty, another few that were pretty lame and then lots of backtracking. We then find out that the dealership emailed our lender, saying that they should explain that there was no warranty added and how they mended the error and whatever else. Kinda seems as though they were trying to cover their tracks. Our lender said it seemed as though they were trying to add the interest rate that we had into the loan somehow. Either way, it’s hard to believe that the dealership just accidentally added the 2500. There’s got to be some sort of quality control in place. Could you imagine if we accidentally shorted the dealership 2500? It would never happen. Either way, this dealership seemed very dishonest in their practices and/or maybe just incompetent. Maybe both? It’s unfortunate that it’s so hard to find a decent dealership. I’ve had one encounter in my entire life that didn’t feel dirty afterwards. If you can, avoid Pikes Peak Acura. There’s better places to purchase.
Julie Solache on Facebook
2 years ago
05/08/2021, 03:10 AM
Best car buying experience ever!
I love the guy's at Pikes Peak Acura.
Wes, Austin and Jason are an amazing team. From my first contact online, to the final paperwork this amazing team of gentlemen helped calm my nerves and got me an AMAZING deal on a great car that I could afford. I will never go anywhere else again. They make you feel like family (the good kind 😄)
If you need a new a car, I highly recommend you contact Wes at Pikes Peak Acura 719-627-2429
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Charlotte Garcia on Facebook
2 years ago
03/24/2021, 02:08 AM
My husband & I had the pleasure of meeting Awesome Austin, Dreaming Dave & Jumpin Jason! The 3 Amigos 😎🤠💪....Great humans selling great vehicles! Thank you for our great service & taking the late shift to satisfy our needs! This TRIO rocks!!
Cole Long on Facebook
2 years ago
02/25/2021, 06:20 AM
Had a great experience buying my ILX from Wes. He is great and will work with you to help you find exactly what you are looking for with no pressure sales, or anything. The whole experience was great from Wes, to the financial services too. I would recommend Pikes Peak Acura to anyone especially loved ones knowing they will be taken care of! Go see Wes, tell them I sent you! he will go out of his way to make sure you have a great experience. First major car buy for myself and couldn’t have been happier with the experience and service I got from Wes and the crew at PP Acura. Thank you!
Brian Munday on Facebook
2 years ago
02/22/2021, 00:33 AM
After spending $30k on a car, we found two issues one with the alignment they wouldn’t fix, which they did split the cost with us on, but the interior seat had damage, they said they would fix, then Caleb saw my wife’s feedback then denied to to fix it.
Why do you guys ask for customer feedback if you don’t want it? When you receive customer feedback you don’t like instead of trying to reach an amicable agreement, instead you simply say I’m ending the relationship, grab you ball and go home. Caleb the manager is childish and unprofessional. We have purchased two Acura’s I believe in the future we will look some place else.
Caleb is UNPROFESSIONAL and CHILDISH.
Courtney Rae Cadenhead on Facebook
2 years ago
02/11/2021, 08:19 AM
Thank you so much for getting me into my new 2020 RDX Michael and Luke. I LOVE IT!!!!
Victoriya Kania on Facebook
2 years ago
02/11/2021, 02:37 AM
Kaleb did a great job with getting me the deal I wanted on my new car. Thank you so much.
Kimberly Herlan on Facebook
2 years ago
02/11/2021, 00:21 AM
What a phenomenal experience working with Matthew and Jason! They are so welcoming and amazing! Highly recommend!!!
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