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Get Connected with PhotoTek of Lake Charles where real people make real photos on real photo paper. We offer a full range of digital processing services as well as traditional film processing. We also offer expert photo restorations at very reasonable prices and quick turn around. Our selection of products includes brands you are familiar with and trust Canon, Sony, Fuji, Pioneer, Giottos and other quality brands. We also offer video transfer services, scanning of old photos, negatives and slides, photo books and gifts, gree... read more
4430 Nelson Rd, Lake Charles, LA, 70605, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Owner or manager senior lady with short hair lied to me and said she would not charge me for photos that were messed up (3 of them) then I gave her my card and she proceed to charge me and said "tough" She lost my business that day and I haven't been back since. I spent hundreds of dollars there each month, but no more! Horrible way to do business, lying to a customer. What a shame!
Business response:
We would very much appreciate the opportunity to discuss this with you in person, Tess Wen, and resolve whatever the issue is, amicably. We take customer service seriously and certainly do not want to have an unhappy customer.
You guys have saved my life this week. How awesome is it to do business with local people that you know and trust. Thanks so much PhotoTek and Debbie & Lynn Broussard for the fabulous work you did on my projects. I'll be posting pictures of the final products after the "great reveal" on May 3. Thanks again for your fabulous work!
Phototek of Lake Charles Inc has a 4.4 star rating with 25 reviews.
Phototek of Lake Charles Inc is open now. It will close at 5:30 p.m.
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