Phoenix Children's Specialty Care - East Valley

chelsea hamblin 

on Google

4 weeks ago

If I could give zero stars for the billing department I would. If you are a cash paying patient don’t even try to visit Phoenix children’s. I have had to go to many appointments for my child and they are all the same appointment with same provider, but sometimes it costs $200 and sometimes it costs $1000 for an appointment. I pay for services up front and then get sent a bill for another $1200. When I call and ask for help to understand the extra charges or have them removed, they tell me to call back in 2-3 weeks. When I ca... read more

Vzflo 

on Google

2 months ago

STAY AWAY - READ THE REVIEWS I regret bringing my daughter to Phoenix Children’s Specialty Care - East Valley. After her visit, I followed up four times in five days and got no response. When the office manager (Susan) finally called, she apologized for the delay but said Dr. Prescott would need to see my daughter again. She told me, “it’s not about the money.” I asked whether the follow-up visit would be free if that were true. She said no. As a self-pay parent, that made the whole situation feel exactly like what other rev... read more

Marissa Bermudez 

on Google

2 months ago

Wouldn’t even give them one star. If I could leave zero stars I would. The Gilbert location for orthopedics are extremely rude and do not respect people’s time. We arrived 20 mins early and almost an hour later still hadn’t been seen while others arriving after us were seen promptly and quickly without issues. My son had missed school to not even be seen. Not worth your time unless you like to sit waiting to not be seen. 

Elsa Dean 

on Google

3 months ago

I had a horrible experience with Dr. Hilow in the gastroenterology clinic. I strongly suggest seeing a different physician. I brought in my 4 month old son for feeding and weight gain issues and instead of listening to my concerns, she was too busy passing judgement on me. After they had taken his measurements she asked me if I was even concerned about his weight. I have been struggling so much with my son and have been so worried and so stressed that her question honestly caught me so off guard and was just so condescending... read more

Dezi Lariscy 

on Google

4 months ago

This place is the best. Our car caught fire and Louisa and the staff were amazing. They gave my daughter a lot of snacks and a teddy bear and gave us water and Gatorade. Dr. Crockett is amazing. He still saw us even though we were late. I'll be forever grateful the way these people looked after us during such a crazy, chaotic moment.